Customer Accounts – Notifications and Alerts
Email notification in case of data modification:
It is now possible to send an email whenever a user changes their personal data information. This message contains a link to reset the password, in case the user did not make this change in time.
Unusual Login Alert Email:
A notification mechanism in case of unusual connection to the customer account has been implemented.
Functional description:
The various technical information of the user that identifies an unusual connection:
- IP address
- City
- Country
- Operating system / Browser
- Device (phone model)
- Date and time of connection
At each connection of the user to his account and at the time of the creation, this same information is collected and recorded.
The registration is limited to 10 possible connection locations per account.
A record for which no connection has been made for 3 years may be deleted.
If the information collected differs from the previous information recorded (account creation and previous connections), an email is generated to notify the user that an unusual connection has occurred.
The user can then interact in order to reset their password.

