Enabled by default

To drastically reduce processing times for availability caches due to increasing volumes, the availability import format has been migrated from XFT to a new standardized CSV format, thereby ensuring a faster and more reliable integration of partner offers.

We have evolved baggage management across all NG Travel group connectivities. Previously, end customers had to choose a baggage option that applied to all travelers. Now, it is possible to select the exact number of bags desired. This new feature offers greater flexibility in customizing the trip, allowing for a better response to the specific needs of each customer and optimizing the booking experience.

We have upgraded connectivity to display all available rates per hotel for Webbeds/Sunhotels, Synxis, Hotelbeds, and Europlayas connectors. This improvement significantly increases the choice available to users, thereby boosting sales and upselling opportunities. This feature is active for Prepackaged bookings.

This new filter allows you to configure which activities are offered by limiting the activities offered to specific languages. This means that the activities will only target the languages of potential customers.

The change involves optimizing the performance of the availability update request (price push from Travelgate). This request has been optimized and enables more robust operation of Travelgate connectivity.

Connectivity with MSC has been reestablished on a brand new version of the API.

An improvement in the IBS connectivity has been implemented to allow more precise management of additional services based on the room type and the selected meal plan.

The Europlayas hotel source has been upgraded. It is now possible to distinguish between Europlayas reservations made through agencies and e-commerce, and to associate agencies or sub-agencies with them, thanks to additional fields.

Connectivity error messages are more detailed when configuration is enabled, replacing the standard error message. They now enable the travel agent to better understand the origin of any booking failure.

Percentage cancellation conditions are now managed via Europlayas connectivity.

Two new functionalities have been added to activities.

The management of “undated” activities and the management of activities that can be booked on several dates at the same time, the multi-dated.

Undated

To manage “undated” activities, we’ve added a column to the grid (this column will be in the red zone). Whether an activity is dated or undated does not depend on its period. This column can now take two values: “Dated” or “Undated” (dated by default if not filled in).

However, we’ve retained the declarations and period operation for both types.

Emails and messages from other modules about activities have been modified to allow this new behavior.

Multi-dated

The aim is to be able to sell the same activity booked over several days in one go.

This will involve the creation of a new column in the grid.

This column will be linked to the “dated/undated” column. An undated activity cannot be booked for several dates.

The options currently available for this column are “Multi-dated” or “Single-dated”. Each available date can be added to the reservation. The default choice in the event of non-completion will be an activity like today’s “Dated / Single-dated”. Consistency will be validated on import.

The activity connector has been enhanced to take into account these new activity types and booking processes.

Tictactrip is a land transport ticket comparator. It allows the creation of intermodal combinations to travel across Europe. This source gathers offers from rail and road carriers (bus and carpooling). About a hundred transport companies are partners of Tictactrip, such as Ouibus, Flixbus, Isilines, SNCF or Blablacar. Their offers are analyzed, restructured and combined by the Tictactrip platform, which aims to offer economical and environmentally friendly trips.

This integration has also led to numerous changes in the reservation process.

The management of the opening hours of the car rental agencies connected via the BSP source has been implemented in such a way as to not offer car rentals for selected flights outside these opening hours.

SPI is a system used by seasonal rental agencies (mainly in the mountains today).

Their API is evolving for more security and more content and performance. We have integrated this new API.

• It supports advanced options (new feature).
• It adds more editorial information (new fields).
• It handles the services with more accuracy (sending the date range on each request).
• The commission is handled on this integration (for stay and commissinable services).

A better automatic typing of imported products has been implemented in order to avoid that tours, self-tours, combos, cruises, or campsites are typed as stays.

The SuperControl source for access to rental agency products in package mode has been integrated into Orchestra.

The connectivity with Assurever (ex-April) has been improved so that the identifiers of the reserving agency and the context of the reservation can be sent to Assurever.

We have connected TravelExchange to the Orchestra platform.

TravelExchange is a distribution platform for DMCs. The connectivity implemented allows access to DMC offers: stays without transport, to manage them as packages and pre-package them, combine them and then market them for booking in real time via API.

Migration and development work has been carried out in the context of modifying connectivity with the Solution+ system

Various connectivity enhancements to the d-edge channel manager have resulted in improved synchronization and hotel updates, as well as increased synchronization capabilities for cancellation conditions.

Key enhancements include:

• Addition of occupancy information per person to the automatic creation of occupancies during hotel synchronization.
• Evolution of the creation and update of rooms to keep the editorials.
• Evolution of the rates mapping to take into account the non refundable cancellation conditions.

As part of the connectivity with the Arkiane system (products from rental management agencies), the customer’s phone number can now be sent to allow the agency to organize the reception of the customer in his rental and the handing over of the keys.

L’import du contenu éditorial du producteur Abracadaroom a été enrichi afin de tirer mieux parti des flux connectés.

It is now possible to automatically retrieve information about rooms, capacities, rates and cancellation conditions from the hotel administration interface after the hotel has been created.

The actions flow is now as follows:

1. Creation of the d-edge hotel as usual in Orchestra with the right identifier
2. Click on the “Get info from d-edge” button
3. Rooms, occupancies, rates and cancellation conditions are created automatically.
4. Sends the hotel’s Orchestra ID to d-edge to synchronize the two systems.

Hotelbeds is now available in a connectivity that makes the most of the possibilities given by this hotel source.

Connectivity with Kuoni and Thalasso N°1 suppliers has been improved in order to integrate geolocations and images for the Kuoni’s tour stages and Thalasso N°1’s product geolocations.

The new partner Catlante, offering cruises in catamarans in the Mediterranean, the Caribbean or the Indian Ocean, is now available.

Following a SiteMinder evolution, the connectivity with this channel manager has been updated to remain functional

It is now possible to set up the booking confirmation email to the producer of a service so that it contains the information of the customer who booked. This is useful in case the producer needs to contact the customer or send him/her a physical good.

The version of the connector used to access the FTI Flex production has been updated to its latest version. This migration, although mandatory, has mainly technical impacts.

Without any functional impact, work was carried out to implement a new format for the credentials of the Héliades producer as well as changes to the accounting messages.

In response to the improvements in circuit content formats in previous releases, the content imports for Asia and Kuoni producers have been revised to take full advantage of these new formats.

Tariff lines with negative margins can now be transmitted to the Gestour back office.

The product flows of the Pierre & Vacances Center Parcs Group’s brands have been updated to fit in with the new Camping et Rental product format that better highlights the various accommodations, the destination and the services available.

Connectivities with Fram and Plein Vent brands has been enhanced to allow the use of marketplace mode.

This mode makes it possible to communicate as of the reservation the information customers and passengers so that the producer can make himself the follow-up of the reservation as person in charge of the file.

In order to activate the marketplace mode for the producer Belambra, the connector between Orchestra and the producer’s system has been reworked from version 10 to version 12 of this connector.

As part of the new and richer Camping and Rental product templates adapted to these typologies, existing products can now be re-imported according to the new types and updated.

New sections are added, and if existing sections in the old typology no longer exist in the new one, they are marked in red.

At Salaun Holidays, the main type of routing is now automatically added to the producer criterion A08 “Routing”.

According to the following rules :

• No transportation : no criteria
• Only airplane : Airplane
• Coach only : Coach
• Train only : Train
• Train + Coach : Coach
• Train + Airplane : Airplane
• Train + Coach + Airplane : Airplane
• Airplane + Coach : Airplane

In this version, the import of Pierre & Vacances – Center Parcs products will benefit from the new Rental import format.

The JB Concept system allowing access to ski lift passes for the Pays du Mont-Blanc has been integrated as a new service provider.

We integrated Reservit as Channel Manager. They were previously integrated in “Package” mode. Now, Orchestra distributors can get hotel prices per night as well as alternative pensions.

The integration includes the update of stocks, prices and of course the reservation in connectivity.

Within the restrictions resulting from the Covid-19 pandemic, email and telephone contact information must be sent to Costa Croisières system at the time of booking. This evolution allowed to take into account this new behaviour.

The technical elements that manage alerts to track behavior and monitor connectivity with different sources and producers have been reviewed and reworked to enable better performance.

An important work was carried out on the technical elements in the background of the subjects of the services in order to prepare the evolutions allowing the direct sale of activities and services.

In the case where a bedroom type in a hotel has an availability that is less than the number of bedrooms requested by the customer, this bedroom type must not be offered more times than it is available at the time of booking.

For instance, if there is only one “Sea View” bedroom left and the reservation is for three bedrooms, the bedroom category “Sea View” will only be proposed for the first room.

Packages are traditionally searched per person (in half-double price = price base per person in case of booking a double room for two persons).

In the case of the reservation of rental products (camping or rental), the accomodation capacity is a very important information at the time of the search and we would like it to be taken into account in the search so that only the products corresponding to the customer’s needs are proposed.

In the context of multi-hosting products, it is therefore important not to rely on the maximum capacity of the product, but on the maximum capacity of the remaining availabilities at the dates sought by the customer.

The API of the Travelclick channel manager has been integrated. From now on, prices, stocks and stay constraints of hotels that have opened a channel on Orchestra are available to distributors as well as the sending of reservations and cancellations.

From now on, information and alert messages (Information, Alert and Error) are implemented in order to be displayed in the booking process.

Of course, these messages can not contain advertising information or direct contact solicitation, but information sent in real time to inform travelers of special arrangements to be made concerning their transport, for instance, of services, or concerning the price of their stay.

Within the scope of monitoring the performance of connectivity between Orchestra and the external systems connected (product sources, Tour Operator systems, etc.) computer porgrams monitor health of these connectivities to alert internal teams according to the problems.

These programs have been improved in order to increase in performance and allow a greater reactivity from teams.

Septeo Pôle Immobilier (SPI) is a software dedicated to seasonal rentals. Via an Orchestra connectivity, rental products are accessible and marketable by Orchestra customers.

In this version, an evolutions allows to add the reservation of optional services to the accodomoation rental (cleaning service for example).

Dutch language products are now available for the FTI producer.

Also, evolutions allows, from now on, to cover the needs for the following combinations :

• 2 adults (was already available)
• 2 adults + X children
• 1 adults + X children
• 3 adults + X children
• 4 adults + X children

When selling a camping or a rental, the content of the offer must be attractive and structured. By reworking the information received, we can propose a clearer and more detailed format, which will enhance the products.

Each distributor will be able to choose to receive the inital flow, or this enriched flow.

The content is enhanced by more emphasis by, particularly, distinct categories for this type of product and available according to sources: “Offer”, “On site”, “Catering”, “Accomodation”, “To know” and “Nearby”, which include information on activities or points of interest nearby the product, “Keywords”, and “Geolocation”.

Producer criteria (otherwise called Keywords) are characteristics of travels retrieved via the partners’ content in order to add important information to products, we can see them in the Producers’ Criteria in the Administration.

We have updated this list composed of more than 350 keywords (WTF), of whose, following the first 100 :

The entire list is available on request.

The Belgium language (French) is available for the producer Campings.com. For the Belgian market, this is thus possible to display a product via three different locations : French, Dutch and French Belgian French..

In order to speed up and increase the reliability of the transitions ofOrchestra’s versions, different connectivity settings have been centralized independently of the versions.

We have added the possibility of book several rooms in one reservation via the Reservit system.

In Météor, the central tool for integrating products from different partner sources, the files of updates, additions and suppression of products go through a pre-processing phase in order to be ready to be made available to the different systems of distributors using Orchestra.

This pre-processing system has been fully migrated to a new architecture allowing better operational and technical efficiency.

“Mistercamp” changes its name in Orchestra into “Camping Paradis – Mistercamp” and is available from version 16.6.

The Vacancéole production is now available on the Orchestra platform from version 17.2.

The Homair Vacances production is now available on the Orchestra platform from version 16.9.

The Weekendesk production is now available on the Orchestra platform from version 16.9. Weekendesk, for instance, is integrated in the marketplace mode : this means that customer information can be direclty sent to Weekendesk at the booking time so that the processing of files is carried out on the partner’s side.

The Hôtel Club Le Crêt production is now available on the Orchestra platform from version 16.8.

The Intersport Rent production is now available on the Orchestra platform from version 16.8 .

An evolution has be made in order to allow the propagation of the tariff tolerance to the Gestour back office.

A tariff line is added so that the accounting reconciliation via Gestour can be improved.

From now, the interface with the d-edge Channel Manager allows to read the types of tariffs corresponding to pensions as such. This means that the rates retrieved when querying hotels via the Channel Manager are interpreted as pensions and no longer as different rates (mixed with promotional offers for instance).

Different payment information needs to be sent to the Gestour back-office to complete the information for a file, depending on the situation. The request containing this information may be made in different ways depending on the information required (the PSP used, for example).

For those readers with more detailed technical knowledge, this means a configuration allowing the choice between the “enregistrerEncaissementCommande” request in Gestour, or the XFT “addPayment” request.

Another update involves adding the target Gestour customer record version number (in the post-booking stage). This allows Gestour to halve the number of customer records.

Campings.com products are becoming multilingual. Languages currently available are:

• French
• French (Belgium)
• German
• Dutch
• Dutch (Belgium)
• Spanish
• Italian

The booking of these products also takes into account the language of the request so that the language information is sent to Campings.com and then messages and information sent by the source is in the language used for the request.

The development also means extensive content about the accommodation can be offered and the composition of participants can be refined by adding the maximum number of adults per accommodation to the maximum number including children. For example, accommodation for a maximum of 6 people can be limited to 4 adults (and two children), which wasn’t specified before this development and could lead to disappointment.

Services have been added for the producer Center Parcs, these are now available through connectivity:

• Spa menu 2 entries
• Spa menu 4 entries
• Adult half-board
• Child half-board
• Adult full-board
• Child full-board
• Adult meal menu
• Child meal menu
• Adult bicycle rental
• Child bicycle rental
• Pet

With Thalasso N°1, it is now possible (since version 16.8) to book luggage when the inclusive flight does not offer this. The selection is made per passenger in the booking process.

A cache file exchange has been implemented by the BSP Auto and Orchestra teams to calculate availability of pre-packages with car rental.

The preprocessing script for connectivity to Koedia and H-Résa hotel sources has been migrated to a new and better performing architecture.

The purpose of this development is to allow the management of more and more hotels in distributors’ flows (sometimes more than 1 million), to accelerate their import into distributors’ systems and also to add monitoring to enable proactive maintenance of this connectivity.

It is now possible to sell alternative categories of accommodation from the producer FRAM.

We have upgraded the connector so that accommodation categories can now be selected during the booking process. To do this, we reconstitute the possible splits and the categories available depending on the accommodation combinations sent by the FRAM connector.

In order to support a technical development to PVCP Group’s IT systems, the Adagio, Maeva, Pierre & Vacances and Center Parcs brands are using a new flow format to send their product content to the Orchestra platform.

Meteor is a central system within Orchestra that translates the entire set of product flows from all provider systems and forwards them to the different distributors.

We have included a development that will allow the Provider and Connectivity teams to be more responsive when working on this system.

It is now possible to configure a custom list of hotels by distributor through connectivity with SynXis.

Within the context of insurance products through connectivity, the passport number of the first person insured can now be sent to Aon.

With Kuoni, it is now possible to select alternative flights within the booking process. When flights are available, the travel agent or web user has the option to display more flight options.

A pop-up flight selection window is then displayed for searching alternative flight options; these flights can be filtered by departure times, departure and arrival airports, airline company, and those with luggage included.

We have made improvements to the way that accommodation names are managed for the provider Campings.com. In cases where the accommodation name is already filled in, this is the name used. If no accommodation name is entered, we concatenate the type and capacity of the accommodation in order to generate a name automatically.

This allows for a wider variety of accommodation naming options, which in turn enhances the offer.

The Secureimmo software used for seasonal property rentals has added Arkiane and SPI as options for sourcing rental products from estate agents.

Optional car rentals can now be booked via Gestour TO. Multiple rentals are possible (limited to the number of adults included). Options for pick-up and drop-off points are also available.

The Homeresa seasonal accommodation rental source is now available.

Homeresa provides an application for estate agents, properties or booking centres which includes the entire chain from booking through to property and customer management.

The ERP system can now be used in marketplace mode. This means that customer information is sent to the producer’s system, as it is the producer who takes responsibility for the sale and its tracking.

The customer’s information and information regarding payment, language and insurance are sent to the ERP system.

When querying the i-Resa system, it is possible to send the expected language for the system response.

Once the booking has been made, as part of a Marketplace operation, the supplier needs additional information compared to more traditional distribution methods. Depending on the configuration, customer information (email, telephone) and payment information can also be sent when the folder is created in i-Resa.

Lastly, insurance can be added to records using dynamic conditions from the connected system.

New options for connecting to the SPI, Arkiane and Vakario systems have been added to the platform.

SPI and Arkiane are property management packages; connecting them to Orchestra provides access to large inventories of rental properties from estate agencies. It is now possible to distribute and reserve batches of private landlords directly.

Vakario is an aggregator of sporting services. This system connects local service suppliers. This connectivity makes it possible to distribute these suppliers via the Orchestra platform.

From the Orchestra Back Office, it is now possible to confirm an option via webservices in Gestour V3.

• Comprehensive redesign of the services template, enabling future versions to dynamically add complex, customisable services (such as sports lessons, involving the entry of a place, a level, an age and possibly a teaching language) into the reservation process or a pre-package.
• Addition of the concept of location for services, as well as search and filtering functions for these locations, allowing (for example) the selection of an activity service based on its meeting point or a location service based on its finishing point.

The Orchestra platform is now SynXis-certified! In addition, we have improved editorial content management for hotels from this source.

For Koedia / H-Résa hotel sources, we have improved the quality of editorial content.

In the Hotels and Dynamic Packages processes, you now have the option of adding filters by type of board for the Koedia / H-Résa hotel sources.

The filter by type of board block in the Hotel reservation tunnel:

We have improved post-reservation connectivity with Gestour to ensure that field length limitations do not generate errors when saving the record to Gestour.

CroisiEurope: the CroisiEurope editorial content management system has been improved, for example to handle “Useful Information” paragraphs.

Credentials management has been updated so that different credentials per language and market may now be selected for a single producer. This means that in future, a distributor can use different credentials for its sales in France and Germany to the same producer.

Parc Astérix, 35km north of Paris and just 15 minutes from Charles de Gaulle Airport, the site offers a mixture of 47 attractions and shows staged within 6 different worlds. Stay in the heart of the park in one of their hotels, La Cité Suspendue and Les Trois Hiboux.

Bey Tours is a tour operator specialising in organising seaside holidays, tourist and cultural tours and weekends away in Turkey. Bey Tours also charters lots of direct flights to Antalya.

We’ve added features to fine-tune the integration of the Koedia/H-Résa source, including :

• Improved destination autocompletion.

• Improvements to the way board and pricing conditions are displayed on B2B and within Hotels and Dynamic Packages booking processes.

• When a hotel is sold by just one supplier, their logo will appear on the list of results.

• Added option to widen or narrow the accuracy of searches by specifying a distance from the city centre and filtering results with a slider (just like the price slider) on the results page.

Changes to conversion calculation methods following KO quotes related to 30 days post-view.

Costas Croisières

Improved visuals on deck maps.
Added a new tariff code and optimised calls in real time.

FTI

Improvements to the Summary of products section.

Addition of the Travelcar provider offering parking space booking if the booked trip contains a flight.

Why? BSP Auto is a car rental provider offering the services of several rental companies. This connectivity makes it possible to offer, as an option, car rental services as part of the booking process for packages and dynamic packages.

Where? In the booking process for packages (including pre-packages), flights and dynamic packages.

How? This connectivity can be administered in the administration tool. It can be used in two ways :

• As an optional service, via a new section entitled “Car rental” in the “Configuration” tab.
• As a mandatory service, by adding it as a pre-package service.

In the “Configuration > Car rental” section, you can set product features rules and/or channels for which you want to offer optional car rentals during booking.

In pre-packages, a new “Car rental” service can be selected. It is then possible to choose the list of car categories you want to offer.

In the booking process, these services appear in a special new section with, in the same way as for flights, a set of filters that can be used to refine a search. Just below the car choice section, there is a section in which car insurance can be chosen covering refund of the deductible.

Car rental services are also compatible with yields and commissions in the price management module.

Lastly, in booking details in Back-Office, the service appears its own section.

• For channel manager Siteminder, setting added in the Partner module where you can choose the system to use when booking.
• Manage multiple room occupation in our API with the channel managers.

Why ? To bolster what these producers offer with extra information and options to improve sales of these packages.

Where ? In the package booking process.

How ? Producers Promoséjours, Boomerang Séjours and Boomerang Circuits now offer packages with :

• Domestic flights,
• Car hire,
• Additional luggage,
• Provisional bookings.

Detailed hire car information is now shown in “Car Hire”. Information on luggage that is included/not included is also now displayed. You can add extra luggage if this is not included.

Technical cancellation management added for Koedia and H-Résa hotel sources. For pre-package bookings and dynamic package bookings comprising several different services, this type of cancellation will cancel the hotel booking if a promised service cannot be reserved.

Sunhotels source integrated. You can now access Sunhotels and JacTravel hotels in over 10,000 destinations.

• Improvement of the “Channel managers” API to retrieve the list of different services booked on the call to the department making it possible to retrieve bookings.
• Improvement of the “Channel managers” API to retrieve the customer comments on the call to the department making it possible to retrieve bookings.

• Pacha Tours and Rev Vacances have migrated to the Travys system. All of both brands’ products will now be available following a new connectivity request (compatible from version 15.5 upwards). The Turkey circuits are published with immediate confirmation.
• For providers who use the Gestour system, grouped services are now sorted, for example to display outbound transfers before inbound transfers.
• On the package booking process quote page, information on the rooms is displayed (photos, descriptions) for the provider Fram.
• Brochure price management for the provider VVF.

Improvement of connectivity with Gestour in order to manage a few specific cases better.

• Possibility of sending a “comment” zone in the book request for the provider Voyamar.
• For packages with transport by the provider TUI, improvement of connectivity in order to display the pictogram “luggage not included” when this is the case.

• Improved connectivity with the Jettours provider to check the most relevant catalogue whenever a date is available in more than one catalogue.
• A new catalogue for the JettoursTCI brand has been added containing transport offers (regular and low-cost), based on existing weekend type trips.
• In the availability import report, visible in the ‘statistics’ tab on the administration tool, a new message will explicitly alert users whenever a product is no longer available.
• There is now an option to send a discount code from the catalogue for providers working with the Gestour system (Visiteurope, Beachcomber, Corsicatours, Solea).

• Technical modifications have been made in terms of connectivity with the Synxis hotels source in order to improve information sharing from agencies making the bookings.
• Technical adaptations have been made in terms of connectivity with the GTA and Travelcube hotel sources in order to account for new versions of their systems.

Sunhotels and JacTravel hotel sources are now available on the platform. They provide services in resorts and cities in more than 120 countries around the world.

• Managing trains in folders sent in MCTO format is now possible,
• There is improved compliance of the hotel, transport, dynamic package and à la carte booking processes with MCTO format folders.

• Global commissions for the Spring Travel provider can now be managed,
• Various improvements have been made to connectivity with the TC Collection provider,
• Improvements have been made to connectivity with the Villages Club du Soleil provider, in order to manage supplements,
• Developments that have been introduced to imports now mean Novasol/Cuendet can offer accommodation on the Orchestra platform,
• Improvements that have been made to response times from Fram mean quote pages will display more quickly,
• Improvements have been made to the provider flow import algorithm.

FTI Voyages have enriched the content available on Orchestra through their new provider, ‘FTI Flex’. In particular, this new dynamic content means users can access packages based on dynamic flights at even more attractive prices, as well as new routes and airlines (for example, Ryanair).

• Aya is opening up new worlds with Aya Désirs Du Monde, providing a single brochure for individuals and groups, offering 46 destinations across the world, including the Middle East, Asia, America, Africa and Europe.

• H.I.S. PRODUCTION is the number one French tour operator from the Japanese global group, H.I.S. Co. Ltd, whose head offices are in Tokyo. With significant knowledge and over 35 years of experience, these travel providers operate in more than 60 countries and 130 cities across the world. The group also owns an Asian airline, 2 hotel chains and 2 theme parks in Japan.

Why ? To offer users alternative hotels when browsing.

Where ? Within the hotels, dynamic packages and à la carte booking processes, with compatible hotel sources.

How ? If the exact hotel requested is not available, a range of other options will be displayed on a page of search results, alongside an explanatory message.

If the exact hotel requested is available, a range of other options will also be displayed with the search results or, if requested, on the hotel form.

By default, the selection of other options will be generated based on the hotel’s city, but wherever possible, by additional means, where the strategy for suggesting other options will be set according to the source.

• Display of the number of stars in the names of packages for the provider Campings.com.

• Possibility of choosing alternative flights for the provider Megavacances.

• Possibility of adding luggage for the providers Megavacances and Promovacances.

• The display and selection of rooms for GTA and Travelcube hotel sources have been improved. They are now completed in the hotel’s file and are presented in a more legible manner.

• For the H-Résa and Koedia hotel sources, improvement of the “workflow” used when booking in order to ensure real availability of the rates proposed.

• Technical improvement of web services for managing “autocomplete” of hotel sources’ codification.

Circuits du monde is a B2B brand devoted to tourism professionals comprising a team of travel professionals with more than 30 years of experience and specific expertise in the field of guided circuits over the past 20 years.

The provider was validated in 15.4 and is now available in all versions.

• When booking pre-packages or dynamic packages, better accommodation supplier management is available within post-booking Gestour system folders.

• Improvements have been made to creating vouchers for the Crystal Flex provider, in order to retrieve editorial text for associated products.

• There is now an option to configure what is sent to the Gestour system with different URLs, depending on the channel.

Improvements have been made to our connectivity with channel managers via improved responses within associated web services.

Management of cache file by distribution channel : Koedia/H-résa

The availability cache file can be implemented by distribution channel.

• Vacances Fabuleuses

Vacances Fabuleuses, which specialises in North America, offers guided tours, road trip itineraries, trips with excursions and activities and à la carte trips across the United States, Canada, and the Bahamas.

• Donatello

Donatello, which specialises in Italy, offers guided tours, road trip itineraries and trips to cities or beaches across Italy, including in Sardinia or Sicily.

Discounted prices on Jet tours products are now available.

Tax information included within prices is now available when making an Expedia hotel booking.

A cache file can now be set up to increase the amount of Koedia/H-résa hotel availability. This file will also be imported 3 times a day.

This improvement makes it possible to refresh availability more regularly and, as a result, reduce rate differences in your pre-packages when compared to integrated hotels.

Activity provider Ceetiz is now available on the Orchestra platform from version 15.0 onwards.

• Bleu Marine Tour

Bleu Marine Tour has been a tour operator specialist in the islands since 1997.

Exclusively at the service of professionals, its destinations are: Martinique, Guadeloupe, Cuba, Dom. Republic, Madagascar, Reunion and Maurice. Bleu Marine is available starting with version 14.7.

• Corsicatours

CORSICATOURS, a specialist of Corsica & Sardinia for 20 years, offers you its rigorously selected team of experts and production. Corsicatours is available starting with version 14.8.

• Travel Team

TRAVEL TEAM has been a GIR and Group Tour Operator and specialised in circuits and long-haul stays for 14 years now. TRAVEL TEAM is available starting with version 14.7.

• Expedia: double CID and automatic cancellation

Automatic cancellation is now available for dynamic package sales and pre-package sales processes.

Additionally, it is possible, from within the same channel, to have different credences between single hotel reservations and the reservation associated with another source (packaged price).

• Hresa-Koedia: optimisation of calculation time for pre-packages

A cache file can be used to significantly improve calculation time for call prices and availabilities of pre-packages created from the administration tool.

Site Minder: channel manager
The channel manager Site Minder is now available on the platform. Hotels accessible using this source are now accessible according to hotel contracts and can be sold through various pre-package and Orchestra sales processes.

The Orchestra platform now offers generic integration of activity and transfer providers. Sale of activities and transfers is available off the shelf without any limitation of stock.

The general functioning is as follows: Fee schedules for ancillary services by external providers are imported automatically into the platform. Once the services are loaded in the platform, they are available for sale in all Orchestra sales processes just like the other services loaded manually by the fee schedules.

Following this, booking is made of the provider’s external service on both the external system and from within the Orchestra platform. After reservation, the invoice is recovered automatically and associated to the stay reservation file.

• Ceetiz

The Ceetiz provider is currently being certified on the Orchestra platform.

Ceetiz is a French leader in the marketing of tourism, cultural and leisure activities. Ceetiz offers all sorts of essential activities at the best prices available, on major French and international destinations, and offers the widest variety of visits and activities dedicated to a French-speaking clientele.

The offer catalogue is constantly enriched from within Orchestra.

• Citydiscovery

City Discovery offers airport transfers and activities at hundreds of destinations around the world and general-purpose visits around specialised thematic activities that respond to specific travel desires. Thanks to connectivity with local service providers, its multilingual reservation platform and strictly selected choice of activities, City Discovery helps find unforgettable experiences and offers you the best of travel.

• Holidays Taxi

The provider HolidayTaxis is currently being certified on the Orchestra platform.

HolidayTaxis is a worldwide aggregator of land transportation specialised in airport/city transfers. The group includes 12,000 destinations and a presence in over 130 countries around the world.

Since its creation in 2002, HolidayTaxis has developed to offer its services to more than 1,500 online partners, over 30 airline companies and more than 30,000 travel agencies in the world. The company performs more than 5 million transfers each year. It offers a wide gamut of products from shared shuttle services and private transfers to executive vehicles, adapted to each geographic partner. All this is backed by 24/7/365 multilingual customer support, in order to provide the best service to our partners and customers.

• Visiteurope : insurance has been integrated

Visiteurope insurance is now available directly via their Gestour producer system.

• Jet tours : various upgrades

The product codes for Jet Tours have been standardised. Also, some of the optional services can now be de-activated.

• Kuoni : booking options for new services

Kuoni now lets you book differently priced room categories as well as differently priced board options.

• Thalasso n°1 : replace spa treatment

You can now change the spa option included by selecting an alternative spa option. This change may lead to an additional fee or reduced fee in comparison to the default spa option.

• Bravo Club

The provider, Alpitour France, a BRAVO CLUB Club de Vacances specialist for all-inclusive packages, French speaking activities and medium and long-haul destinations is available in Orchestra starting from version 14.8.

• Kappa Viaggi & Kappa Viajes

Kappa Viaggi allows you to take advantage of Promoséjours offers in the Italian market and

Kappa Viajes in the Spanish market.

• Spring Travel

The provider, Spring Travel, a Tunisian specialist, has been certified and is available in Orchestra starting from version 14.8.

• Changes to the Resalys system (MMV, Tohapi, etc.) 

It is now possible to offer a precise category of accommodation from the catalogue and book it exclusively in the booking, during a non-rental trip.

• Changes to Voyamar booking

The prices of the rooms and the alternative categories are now managed and displayed in the booking tunnel.

• TUI and Passion des îles 

The process to find the best price of the best category by default has been optimised to reduce price differences between the catalogue and the booking.

• Visiteurs

Visiteurs is changing system. During the transition, the current production will be available on the old system, and the new production will be available on the new system (under the name Visiteurs Pro), available as from version 14.6 on request to [email protected]  with the agreement of the partner.

H-résa auto-completion is now available in the administration tool, the B2B solution, the booking process and in the B2C catalogue via a specific integration.

• Megavacances et Promovacances

An icon is displayed in the flight details if the flight does not include hold baggage.

• Héliades

Connectivity with Héliades has changed and provides special rates for rooms based on the occupant’s age.

• Disneyland

Thanks to the new theme park-oriented editorial format, the content of Disneyland Parks is richer and more effectively showcased.

Note that the old Disneyland format is still available.

• TUI

The Orchestra system will send passenger types (adults/children) according to the TUI definition in order to provide teenager rates.

This means that a 15-year-old passenger will be shown as a child throughout the booking process (Orchestra standard 0-17 years included), but will be identified as an ‘adult’ in the producer system, which sets the end of the child age group at 12.

This method is transparent for users, who only enter the age or date of birth.

• Ôvoyages

Ôvoyages, the Thalasso N°1 brand, is now certified and is available in Orchestra from version 14.4.

Improvements have been made to the Promovacances and Megavacances providers, to provide a more appropriate catalogue.

Integration of the Allianz Global Assistance solution

The new external insurance API, Allianz Global assistance, is now available during the booking process.

A new connector has therefore been developed to retrieve insurance products from the supplier and book them.

• HIS

A new provider specialising in trips to Japan, currently undergoing certification.

• Destination Corse

A new provider specialising in trips to Corsica, currently undergoing certification.

• Adonis

A network of 24 hotels and holiday apartments ranging from 2 to 4* in France is now available on the Orchestra platform: by the sea, in the countryside, in city centres, near ski slopes, etc.

The Expedia reservations centre is now available on the Orchestra platform.

Below are some images of the integration into the platform :

This source includes improved auto-completion with the option to select multi-cities, areas of interest or cities.

Improved room display

The display of rooms in H-Résa and Koedia source hotels has been improved to offer a greater choice of combinations.

• Natecnia

The transfers source Natecnia is now available on the Orchestra platform. It can be used within the à la carte sales process, dynamic packages or within pre-packages.

1/ Addition of criteria for packages imported using advanced rules

It is now possible, through integration specific to the provider, to automatically add criteria for the products sent by the partner in accordance with rules based on the content of the imported file.

These rules must be defined taking into account the data included in the flows, and the existing distributor criteria in the administration tool.

2/ Changes to Jet Tours connectivity

New imports now allow the dynamic production and production without transport from Jet Tours to be retrieved. If several Jet Tours catalogues exist for the same availability, the one of most interest is calculated.

In addition, a new booking service is now available. This allows :

• Management of products without transport,
• Management of taxes,
• Management of commission,
• Improved calculation of the rate for rooms with children,
• The displaying and booking of alternative flights.

• New source April

April insurance is now available on the Orchestra platform. This can be a simple insurance, or enhanced with schemes and extensions.

• Changes to the AON source

Changes have been made for the AON insurance source. It is now possible :

• To display the insurance logos,
• To configure the insurance based on the type of sales process and the destination,
• To manage bookings with the “on request” status.

• Standardisation of provider names

All provider titles have been revised to avoid ambiguity and to use the real names of brands sold on the platform. For example, the Marmara brand has been renamed in TUI. The technical codes stay the same.

• Changes

The Center Park provider has been certified and has been available on the Orchestra platform since version 13.8.

Improvements have been made to file imports of cached TUI prices/availabilities to improve their quality and pertinence.

The FTI provider now accepts passenger information when a booking is saved.

The hotel source, Synxis, has been certified and is now available on the Orchestra platform.

1/ Retrieving providers’ alternate rates has been improved

A new multiple request system has been developed in order to price a maximum number of alternative elements as possible.

This allows a greater number of alternative rooms, categories, meal options and flights to be offered on the quote page. This system is compatible with all producers whose API response times are sufficiently short.

2/ Gestour System

Producers using the Gestour, Solea, and Corsicatours system, among others, can now display all room and meal option alternatives on the quote page.

Furthermore, per-person options are also available, which lets you select certain services depending on the number of passengers.

3/ Partners

Updates have been made to the departure availability management system to more efficiently manage the French market.

Croisières de France is now available under the CDF-OP brand to send their negotiated rates to catalogues.

Retrieving flight status is now available and allows you to not receive all “on request” flights.

Production of Jet tours is changing with new product code formats which is currently being implemented.

Dates of price/availability caches from providers are now automatically marked as promotions when the sale price is lower than the brochure price.

However, this function can be disabled.

In order to minimise integration time for new partner process flows, a new prioritisation algorithm has been developed to separate the processing of minor updates from major updates.

1/ Misterfly – Integration of a cache

The transport source Misterfly now allows a cache file of prices/availability to be used when generating prices and availability of pre-packages, thus speeding up the calculation of this data and allowing a greater number of possible departures to be managed.

2/ Azor Train – Display of the types of tariffs

The integration of Azor Train now uses the new version of the online booking API of this system. It is now possible to display the information on the types of tariffs such as promotions, last minute offers, etc. These tariff types appear in the form of pictograms in the booking processes for transport and dynamic packages.

3/ Azor Flight – Managing the payment of issuing fees

It is now possible to configure the payment in order to use different payment methods to pay for the various elements making up the Azor Flight price (to account for the commission and the issuing fees of the main office, by card for the rest). In the Back-Office, the commission, payment fees for the main office and the rest of the payment will then go to separate payment lines.

A new system for importing content and prices/availability has been implemented in order to maximise data freshness.

The management of optional services for this provider has been improved.

The following group of services can now be offered :

The “Connectivity validation” domain is renamed as “Connectivity”.

It is enhanced with a new section, “Special offers”), intended for providers who do not have the possibility to generate a prices/availability cache including their special operations.

This module is used to recover the dates and prices of the special operation by querying the system of the compatible provider in real time. The usual prices/availability cache file will then be updated with the dates and the prices of the special operation, then imported for the distributor.

A form, which can be accessed via the “Create a new operation” button, is used to define a new special operation. The fields of this form are as follows :

• Operation code,

This code identifies a special operation.

• Task start and end dates/times,
• Data fetching times,

Determines the dates and times during which real-time queries will be made (at night, for example).

• Operation start and end dates/times

The start date is used to trigger the importing for the distributor of the special operation prices/availability.

The end date is used to trigger a second import which will delete the special operation prices/availability.

• Email addresses to which to send the report,
• Target environment (Acceptance, Production),
• Criteria of the products to be queried (product codes, dates, durations, etc.),
• Origin of the brochure price to be retrieved 

Either retain the original brochure price,

Or retain the previous sale price as the brochure price.

• Optional technical information (Credentials, number of requests, etc.)

Once the special operation is created, a status system is used to check the status of the task :

• Pending launch,
• In progress,
• Paused,
• Cancelled,
• Stopped,
• Calculation completed,
• File generated,
• File sent.

An email is sent to the provider to inform them that the special cache file has been generated. This file will then be sent automatically when the special operation starts. The prices/availability for the distributor will then be updated with the dates and tariffs of the special operation. When the special operation end date is reached, a new update will be triggered automatically in order to return to the usual dates and tariffs.

The producers Promoséjours, Iléatours and Africatours are now available through their new system under the names : Promoséjours, Boomerang Circuits and Boomerang Séjours.

Europlayas and PortAventura hotel sources are now available on the Orchestra platform.

New types of offers are now available for the producer Vacances Transat.

These more flexible offers let clients choose certain elements of their trip by dynamically suggesting alternative flights or options, for example.

The Europlayas hotel reservation centre is currently being certified.

Connectivity packages can now be marked as depleted if the producer sends back an unavailability code when querying the date in real time. This function is configurable and the default behaviour is to remove the date when it is no longer available.

Moreover, to maintain the depleted status in the calendar, this mechanism must be linked with import management at the product level. With the “Allocate rates” action in the administration tool, it is possible to disable the import of a product’s availability so that the depleted dates are not overwritten by the next update.

A new tool was developed for sending reports concerning :

• Failed quote and reservation transactions
• Depleted stock for internal products (shared stocks).

These reports can be sent periodically by email as an Excel file.

NOK quote/reservation reports contain the number of failed transactions in the form of pivot tables whose horizontal axis and vertical axis can be configured.

For example, a report can be defined with the product, the departure city and the passenger configuration for the horizontal axis and the starting date for the vertical axis. The email body contains a summary by product (or producer) statistics.

The reports on depleted stocks (shared stocks) is only for internal products and appears as an Excel file with two tabs. The first tab contains a table with a list of all remaining stocks and their availability for requested products and the second tab contains the list of availability whose stocks are depleted or below

2. The email also contains a summary of this information by product (or producer).

For example, these reports can be used to monitor the performance of a sale or a special operation throughout its development. Performance reports on failed quotes/reservations and monitoring of stock depletion allow for restocking of successful products or detecting products that sell poorly.

A new “universe” can now be activated in the main menu: “Connectivity validation”. This new module can be used by distributors and producers.

It validates the external connectivity of producers.

The goal is to verify the information displayed on the quote page (availability dates and prices of different items) by running automatic availability queries on the products selected. Once all availability requests have been executed, a report is sent to the email address indicated. The email contains an Excel report with all information necessary for validation :

• Number of OK and NOK availabilities
• Price differences with the catalogue
• Response time

Several validation tasks can be programmed and executed in parallel (with a configurable limit). The home page shows a list of tasks and their status :

A left filter allows you to display current tasks only. Each task can be controlled through a menu containing a list of possible actions (edit, pause, cancel, delete).

Clicking the button “Create a new task” will make a new form appear that allows you to define a validation program for a producer. Its launch can be programmed by entering a start date, and its execution can be stopped automatically by entering an end date (in case validation is not completed, to avoid too long or excessive load execution on the producer’s server).

Additionally, different criteria are used to limit the list of products and availability for inquiry.

Once a task is created, its configuration can be accessed by double clicking on it in the list. A tab showing the configuration of the task in question opens. The possibilities for modifying the task vary according to its status :

• If the task has not been started, all fields are editable
• If the execution of the task has been started, the list of editable fields is restricted
• If the task is complete, the configuration is no longer editable

Once a task is completed (or cancelled), an Excel report is sent to the email address indicated. The Excel report contains three tabs :

• A “Success” tab containing a list of all OK availabilities

• A “Failures” tab containing a list of all NOK availabilities

• A “Summary” tab containing statistics for each product queried.

Jet tours products without transport are now available on the Orchestra platform.

For compatible producers, it is now possible to record this information in the availability of each product.

The information can be found in the product data sheet of the administration tool and can be used in the catalogues.

Producers can now send the notion of “early booking” rates in the price/availability cache sent to Orchestra.

This notion will thus enter the catalogue services and may be used for example to display the relevant icons.

The cruise specialist is now able to send specific rates linked to special sales operations, according to distributor. This requires a specific configuration for this producer.

The Jet Tours range has been optimised in different ways.

• Some products have been given additional durations (4 nights for example)
• The Honeymoon product range is now bigger
• During the booking of a holiday with a flight an information message is now shown systematically which allows distributors to inform the customer that detailed information will be sent later

1/ RCCL Group

• Management of drinks packages

The various drinks packages are now handled for the producers: Royal Caribbean, Croisières de France, Celebrity Cruises and Pullmantur.

• Management of new pricing types

New pricing types, in particular, promotional price types, are now handled for the producers: Royal Caribbean, Croisières de France, Celebrity Cruises and Pullmantur.

2/ Costa – Management of “Last minute” prices

“Last minute” prices are now handled.