A new dashboard has been created to monitor failed quotes and bookings across the entire distributor and producer catalog. This tool provides a clear and detailed view of errors, facilitating corrective actions and optimizing sales by reducing these incidents. This module can be activated through a configuration.
Flights connected via the Sabre GDS are now accessible through all modules of the Orchestra platform, including the booking process and back-office management.
LOT Polish Airlines is now available via direct connectivity on the Orchestra platform, ensuring seamless access through all modules, from booking to back-office operations.
Ticketing Time Limit (TTL) information is now visible from the flight search stage in the sales process. It also appears on the finalization button for direct ticket issuance. This feature, configurable upon request, is available for American Airlines, British Airways, Air Canada, Iberia, and Oman Air.
Passengers can now select their seats during the booking process for JetStar flights (excluding NDC).
A new enhancement allows the synchronization of two user hierarchies within the same Orchestra administration tool, simplifying management across multiple Travel Compositor microsites.
This update enables the synchronization of agencies from multiple producers using Travys within a single administration tool.
The alternative date proposal process has been improved to better manage room unavailability during a quote reprocessing. If the initial room category is unavailable, an alternative category will be suggested for the same date. If no alternative is available, a different date will be proposed.
Additional booking profile data (channel, organization, agent) can now be exported during the manual invoice export from the Back Office.
Producers can now manage their own credentials through their mid-office. The “CONFIGURATION – Users – Producer Configuration” permission grants restricted access to relevant information.
Session duration has been standardized across the Gifted, Capping, Transport Switch, and Dashboards Performances modules :
A hybrid booking mode has been introduced, allowing users to place an option on a pre-packaged product for a fee, without requiring an immediate reservation from the producer’s side.