We have upgraded connectivity to display all available rates per hotel for Webbeds/Sunhotels, Synxis, Hotelbeds, and Europlayas connectors. This improvement significantly increases the choice available to users, thereby boosting sales and upselling opportunities. This feature is active for Prepackaged bookings.
Insurance policies produced on Orchestra are changing. It is now possible to set the number of travelers in the file (including infants) with minimum/maximum thresholds. The most relevant insurance policy is then automatically offered to end customers.
Orchestra is continuing to bring its booking process into compliance with RGAA (Référentiel Général d’Amélioration de l’Accessibilité, or General Accessibility Improvement Framework) standards. Several areas are now compliant: scripts, presentation, forms, and consultation.
The application of promotions now includes an intermediate validation step. Similar to quote adjustments, contact center teams can confirm or cancel the application of a promotion before it is definitively taken into account.Cette évolution offre plus de contrôle et de flexibilité dans la gestion des promotions.