To allow faster creation of product criteria by Orchestra users, it is now possible to search in different criteria creation windows using criteria codes (and no longer only using the label, which is often longer).
This code is also displayed alongside the criterion label.
This feature can be activated through a configuration. In the absence of any action, the operation remains the same as before this change.
For Hotel and Dynamic Package processes, the yield algorithm has been redesigned to improve performance and therefore allow greater reactivity from the interfaces.
These improvements to the algorithm performance support increased sales volumes for our partners, but also serve to improve booking process conversion rates, making the process smoother and improving the reactivity of the interfaces.
The management of payment for agency networks may require the sending of precise information about the agency making the sale. PSP Casino bank can now be used for agency networks.
Given the increase in the use of several flight sources for the creation of pre-packages, it has become necessary to display the technical source of the flights in the availability details.
This information is therefore now available by clicking on availability in the calendar section for pre-package availability.
For customers connected to a direct sale website, the feature to export abandoned baskets has been added.
If a booking process session has been started but has not resulted in a booking, the customer information is collected and can be exported regularly in a CSV file.
A configuration now exists to define whether passenger passport information is mandatory, optional or not requested for the provider MSC.
The three scenarios are therefore possible:
In terms of connectivity, the information, if available, is sent to the source regardless.
The different taxes on flights from the Alltrips source are now accessible, saved and available in the back-office for pre-package products using this flight source.
In the case of pre-packages, an email notification may concern only one of the sub-providers of this pre-package. The notification can be sent to them directly, and no longer sent only to the main provider.
The relevant notification is therefore sent to the contact who can perform the necessary action directly.
Different payment information needs to be sent to the Gestour back-office to complete the information for a file, depending on the situation. The request containing this information may be made in different ways depending on the information required (the PSP used, for example).
For those readers with more detailed technical knowledge, this means a configuration allowing the choice between the “enregistrerEncaissementCommande” request in Gestour, or the XFT “addPayment” request.
Another update involves adding the target Gestour customer record version number (in the post-booking stage). This allows Gestour to halve the number of customer records.
This change to the Administration rights allows a distinction to be made in the way management and visibility rights are given from different service sources within the same instance of the Orchestra platform.
In the Orchestra back-office, the search engine allows access to files which meet these criteria.
These searches can be saved as favourites, thus allowing the results of these searches to be accessed with a single click. You are free to manage these favourite searches based on your preferences.
Certain business processes require specific attention to files with a specific status. In this case, searches can be defined (in collaboration with your project manager and through configuration), with these searches then appearing above your favourite lists, in the left-hand column of the interface.
New search criteria are now available for these lists as of version 17.2:
All of these amounts may also be negative (a negative amount remaining to be paid may occur in certain cases).
Work on direct connectivity for airlines is continuing. New connectivity is integrated in such a way that all business processes used in the sale of plane tickets are integrated, from the search to the post-booking stage.