To enhance the user experience, we have added a contextual message to the quote stage of the booking process to inform the user if the car rental is unavailable.
This can happen, for example, when the arrival time of the selected flight does not correspond to the opening hours of the rental agency at destination.
In the booking process, for bookings with flights, we have added a contextual message to inform the user of the possibility to add optional luggage when not already included in the selected flights.
This is also a way to encourage customers to book optional luggage at this stage in the booking process.
A new deferred payment option is now available on the platform with the payment method Pledg.
Complementary to Buy Now Pay Later existing solutions, this feature enable payment mechanisms such as “Pay on the 5th of the following month”.
Visual improvements have been made to the transport search result pages in the flight-only, dynamic package and package booking processes.
In particular, a new transport layout has been deployed, with a new “i” information, optimizing display on all devices.
In the B2B, for tour operators Soléa and Beachcomber, it is now possible to send information to benefit from honeymoon advantages and pre-select flight classes or airlines.
In the back office, an improvement has been made to enable better visualization of the details of a booking, particularly for pre-package bookings which contain numerous services.
Passengers with frequent flyer numbers from certain airlines can now enter this information into Orchestra’s booking process to earn points on their frequent flyer accounts.
Frequent flyer programs have been integrated for the following airlines: Aegean Airlines, Hawaiian Airlines, Avianca, Finnair, Singapore Airlines and Qatar Airways.
We have improved the ticket issuing mechanism for airlines handling multi-stage confirmations, to enable 100% automatic ticketing.
This is particularly useful for pre-package bookings.