Back office – Refunds – Blocking refundable amount
In the payment section of a back office file, the refund process has been strengthened to offer a clearer, more reliable, and unambiguous user experience. It is no longer possible to enter an amount greater than the actually refundable amount, right from the refund request form. This improvement allows:
- To avoid incorrect entries
- To ensure data consistency in the payment history
- To clarify the actual processing of requests for users



