For the process, Transport Orchestra offers Trip Add. This is a provider of complementary services to airline tickets. For example, these include access to airport lounges, transfers, eSIM, baggage insurance, flight compensation, etc.
Security improvements have been made to access the Orchestra Catalog API. Only explicitly authorized applications can access it. All this while ensuring consistent error management. The goal is to improve the quality and robustness of the Catalog API to make it more reliable.
This change allows a minimum number of reviews to be taken into account in order to calculate and present an average rating for a product. The reviews taken into account are those that have not exceeded a certain age and all pooled reviews. These include reviews from travelers, agents, hotels, and package providers.
If a Back Office file contains many identical price lines, it is now possible to factor them for optimized display.
Orchestra has improved the management of flight changes (such as schedule changes or cancellations) from airlines. Once notifications are received from airlines, they are displayed in the “Changes” tab and in the Back Office search lists. Users can now identify, prioritize, and process these changes more quickly, ensuring more efficient and reliable management of your customers’ flight records.
The agency’s currency and country are now displayed in the capping interface. This information is configured in the administration tool. This means you no longer have to search in two places and improves readability in the Capping module.
A graphic redesign has been carried out for the autocomplete feature for origin and destination cities/airports on the booking module and Back Office. This improves the fluidity and display of this tool.
Here is the new version:
Here is the former version:
For more detailed file management, Orchestra allows you to differentiate between MS (young woman) and MSTR. (young man) and the titles MRS and MR. in reservations and in the Back Office. This update, which can be activated on request, improves the accuracy of your passenger data and your compliance with the specific requirements of certain markets.
To compensate for the unavailability of a package, Orchestra has implemented a feature offering three relevant alternatives, filtered by channel, for B2B distributors. This development ensures continuity of service and supports sales opportunities.
In the administration module, the activity link features have been improved. Configured links are now added to the old ones. This allows you to keep old links while adding new ones. The display has therefore been improved to reflect these new possibilities, which enhance productivity and the readability of the offer to be configured.
For Ty-Win partners, key transport information is now available on the product content page. This additional paragraph provides a better understanding of how to reach the accommodation by various means of transport.
On the Disneyland Paris website, tourist taxes are now displayed during the booking process.
In line with the redesign of the administration module, the “Link to a hotel” page now adopts the new Design System style. Changes include:
These optimizations improve the ergonomics and visual consistency of the user journey.
The RGAA (General Accessibility Improvement Framework) has been implemented in the booking process in several areas: images, frames, colors, tables, links, mandatory elements, and structure.
An improvement to the booking process has been implemented to prevent the booking of activities whose start time has already passed. This ensures that all bookings are always valid and relevant.
Connectivity with Pegasus Airlines has been technically migrated to NDC version 21.3. This allows us to stay up to date with the best performance available for this connectivity.
Connectivity with Finnair has been technically migrated to version NDC 21.3. This allows us to stay up to date with the best available performance for this connectivity.
Support for desynchronized files in Back-Office has been improved. A new ticket issuance status now exists: “DESYNC_ORDER.” This makes it easier to search for files, improves display, and optimizes detection.