We have evolved baggage management across all NG Travel group connectivities. Previously, end customers had to choose a baggage option that applied to all travelers. Now, it is possible to select the exact number of bags desired. This new feature offers greater flexibility in customizing the trip, allowing for a better response to the specific needs of each customer and optimizing the booking experience.
To energize and enrich the catalog of our partner Mevsim Voyages, we have integrated new airline connectivities via Pegasus NDC and Misterfly. This advancement allows us to offer more flexible and varied packages, combining dynamic flights with Mevsim’s existing packages.
For a smoother booking experience via Travelport connectivity, we have optimized the management of ancillary services. Now, if certain services (such as luggage or seats) cannot be confirmed immediately by the airline, the booking will still be confirmed on the Orchestra side, thus ensuring synchronization and preventing errors. A clear message on the page and in the confirmation email will inform end customers of unbooked items, inviting them to contact their agency to add them later.
We have upgraded connectivity to display all available rates per hotel for Webbeds/Sunhotels, Synxis, Hotelbeds, and Europlayas connectors. This improvement significantly increases the choice available to users, thereby boosting sales and upselling opportunities. This feature is active for Prepackaged bookings.
We have optimized our connectivity with the Sabre GDS by integrating a high-performance caching system that is updated every 15 minutes. This optimization allows for regular refreshing of availabilities and consequently reduces price discrepancies for your flight-related products on the quote page compared to your catalog price.
We have updated our integration with Digitrips (Misterfly) by adopting their new API. This technical enhancement provides a more modern and robust connectivity, ensuring better performance and reliability for all your flight booking operations. New features are also available:
We have updated our integration with Air Arabia by migrating to their new API. This major enhancement now provides access to a richer flight offering, including interline flights across all Air Arabia companies (Air Arabia, Air Arabia Maroc, Air Arabia Abu Dhabi, Air Arabia Egypt).
It is now possible to book a flight from Dubai to Casablanca with a layover in Istanbul, combining Air Arabia (from Dubai) and Air Arabia Maroc (from Istanbul) on a single ticket.
This new filter allows you to configure which activities are offered by limiting the activities offered to specific languages. This means that the activities will only target the languages of potential customers.
The change involves optimizing the performance of the availability update request (price push from Travelgate). This request has been optimized and enables more robust operation of Travelgate connectivity.
Connectivity with MSC has been reestablished on a brand new version of the API.
New add-ons are available for sale with Disneyland Paris connectivity.
These will be add-ons linked to catering during the guest’s stay, and for luggage storage.
An improvement in the IBS connectivity has been implemented to allow more precise management of additional services based on the room type and the selected meal plan.
The Orchestra platform is now connected to the TravelgateX (TGX) platform belonging to the Travelsoft group. This connection enables Orchestra customers to access all TravelgateX Channel Managers easily and more simply. In fact, TravelgateX handles all the human aspects of hotel onboarding (communication, identifiers, setup, etc.), making the process transparent for Orchestra customers.
We have improved connectivity with BSP Auto to enable a better user experience, and to propose in the booking process rental start and return times that are more consistent with the departure and arrival times of flights booked by the customer.
Automatic import of price lists for previously created products is now available thanks to our cache file integration module Meteor.
Several new features have been added in the Rosetta connectivity for NG Travel (Boomerang, Directours…):
Booking synchronization between the Travel Compositor and Orchestra platforms has been improved.
Bookings are now automatically updated in the Orchestra Back office in the event of creation, modification or cancellation of a booking on the Travel Compositor platform.
We have developed connectivity with our partner IBS Software, Property Management System, for real-time accommodation reservations.
A new “Maestro” catalog format has been integrated and can be used in product content imports. In particular, it replaces the XFT format for partner Kuoni.
The Europlayas hotel source has been upgraded. It is now possible to distinguish between Europlayas reservations made through agencies and e-commerce, and to associate agencies or sub-agencies with them, thanks to additional fields.
In the back office, we have added a feature to automate the cancellation of activities for the source GTS of the PMS Infor HMS.
In pre-package management, it is now possible to filter transport so as to offer either buses or trains in the sales process. Activated via connector configuration.
Connectivity error messages are more detailed when configuration is enabled, replacing the standard error message. They now enable the travel agent to better understand the origin of any booking failure.
Percentage cancellation conditions are now managed via Europlayas connectivity.
Two new functionalities have been added to activities.
The management of “undated” activities and the management of activities that can be booked on several dates at the same time, the multi-dated.
Undated
To manage “undated” activities, we’ve added a column to the grid (this column will be in the red zone). Whether an activity is dated or undated does not depend on its period. This column can now take two values: “Dated” or “Undated” (dated by default if not filled in).
However, we’ve retained the declarations and period operation for both types.
Emails and messages from other modules about activities have been modified to allow this new behavior.
Multi-dated
The aim is to be able to sell the same activity booked over several days in one go.
This will involve the creation of a new column in the grid.
This column will be linked to the “dated/undated” column. An undated activity cannot be booked for several dates.
The options currently available for this column are “Multi-dated” or “Single-dated”. Each available date can be added to the reservation. The default choice in the event of non-completion will be an activity like today’s “Dated / Single-dated”. Consistency will be validated on import.
The activity connector has been enhanced to take into account these new activity types and booking processes.
Tictactrip is a land transport ticket comparator. It allows the creation of intermodal combinations to travel across Europe. This source gathers offers from rail and road carriers (bus and carpooling). About a hundred transport companies are partners of Tictactrip, such as Ouibus, Flixbus, Isilines, SNCF or Blablacar. Their offers are analyzed, restructured and combined by the Tictactrip platform, which aims to offer economical and environmentally friendly trips.
This integration has also led to numerous changes in the reservation process.
Dans le cadre de la recherche Webbeds Transfers, l’hôtel devra soit être un hôtel qui a un code GIATA ou bien un hôtel de la source Sunhotel.
Une fois le vol et l’hôtel sélectionnés, la validation du choix provoque un passage à la page devis. C’est lors de cette transition, que la recherche des transferts disponibles est réalisée. Si des transferts remontent en temps réel de chez Webbeds, et sont valides, alors ils seront affichés sur la page devis, pour une sélection de type facultative.
Le reste du process est similaire à la partie Package.
Il n’y a pas besoin dans ce process de liaison entre les transferts et les hôtels ou vols.
Il faut en revanche avoir une source DP configurée afin qu’elle puisse faire appel au connecteur Webbeds Tranfers.
The keywords from the H-Résa hotels source have been implemented. They are now automatically associated with the database of several hundred keywords “Producers” Orchestra and allow to implement filters in the booking process or in the return engines of websites following implementation.
The management of the opening hours of the car rental agencies connected via the BSP source has been implemented in such a way as to not offer car rentals for selected flights outside these opening hours.
It is now possible to manually enter editorial content on external (imported) products in a language other than the imported languages.
Use case:
SPI is a system used by seasonal rental agencies (mainly in the mountains today).
Their API is evolving for more security and more content and performance. We have integrated this new API.
The Viator activity source has been connected and is now available for distribution via the platform and according to all processes (Package and Prepackage, Dynamic Package, Activities and Services)
The evolution of the sales of activities and services makes it important to be able to sell the activities requiring a fine management of the age groups.
This means being able to import them into the database, send them to the reservation process, display them and be able to select and reserve them. Once the reservation is made, it is necessary to be able to consult in the back office the reservation with the age groups in question. It is therefore an important work that has been done and that has impacts at many levels and in many modules of the platform, from import to back office.
In the price grid, prices can be entered by age group by duplicating as many groups as possible with their prices.
In this import, it is possible to specify the low and high limit of ALL the brackets (minimum and maximum age of the bracket).
The management of quantity constraints by band also follows this new operation.
The information of the slices and the prices per slice are connected via the catalog services. This is so that a website can use them.
On the booking process, it is now proposed a selection menu by age group and not a selection by passenger one by one according to the booking form.
Here is the appearance of the selection of a service with the following age groups:
Depending on the participants requested in the catalog, some choices will not be displayed.
The senior age group is always proposed if it exists because adults can be concerned (in fact, all the groups can concern an adult whose age is not known).
The automatic assignment between the reservation process and the connection takes into account these brackets.
A better automatic typing of imported products has been implemented in order to avoid that tours, self-tours, combos, cruises, or campsites are typed as stays.
The SuperControl source for access to rental agency products in package mode has been integrated into Orchestra.
The connectivity with Assurever (ex-April) has been improved so that the identifiers of the reserving agency and the context of the reservation can be sent to Assurever.
In the context of production-distribution via Direct Connect companies in pre-pack or dry flight. The management of the files varies according to the modifications, some require actions and others are modifications for information.
The aim is to make the processing of messages sent by airlines clearer.
First, we must distinguish between changes that inform and are without consequence (Example: Addition of phone or identity information) of changes that can impact the file (Example: change of flight)
Then on the modifications that impact the file, we must distinguish two sub-sets:
Case 1:
A modification arrives, there is no action, the modification must go in the list: “Information”.
Case 2:
A modification arrives, there is an action to carry out, the modification must go in the list: “Fast treatment”.
Case 3:
A modification in the list “Fast treatment” is validated, it disappears from the list.
Case 4:
A modification in the “Quick treatment” list cannot be validated. It must be possible to put a “LowPriority” label. The file must be sent to the “Long processing” list.
Via BSP, it is now possible to have a different rental agency of departure than the rental agency of return.
Any fees incurred (to be paid locally) are displayed in the booking process and confirmation emails.
The car rental partner Sixt has been integrated. It now allows car rental as an option in the booking process.
Rental cars are searched by Sixt stations according to the airport’s IATA code. Meet&Greet stations will not be available as they impose different pricing and the obligation to pay on the spot.
The reservation voucher will be generated by Sixt.
An evolution of Assurever connectivity has made it possible to make the documents proposed in the reservation process (IPID, etc.) dynamic (vs. static) according to the file being reserved
Initially managed via the configuration of the reservation process, they are now obtained dynamically from the Assurever API by the reservation process.
Via the SynXis channel manager, it is now possible to display the cancellation conditions according to the selected rooms and boards.
A producer can now request the filtering (and exclusion) of products that are booked “On Request” for his entire distribution.
New filters allow real-time queries to the Gestour system with filters on the cabin, on direct flights and on Voyage de Noce fares.
If there are no flights corresponding to the requested criteria, the real time answer will not contain any flight and will not be in error if the tour operator allows a sale without transportation, otherwise there will be an error announcing that transportation is mandatory.
The Honeymoon criterion will trigger specific rates if they exist, otherwise the “standard” rates will apply.
In the case where the selection of an agency is proposed in the booking process, it is sometimes necessary (for certain partners and technical sources) to re-launch a quotation in real time to re-initiate the booking file with the partner
This is implemented in the latest responsive booking process.
We have connected TravelExchange to the Orchestra platform.
TravelExchange is a distribution platform for DMCs. The connectivity implemented allows access to DMC offers: stays without transport, to manage them as packages and pre-package them, combine them and then market them for booking in real time via API.
Migration and development work has been carried out in the context of modifying connectivity with the Solution+ system
Various connectivity enhancements to the d-edge channel manager have resulted in improved synchronization and hotel updates, as well as increased synchronization capabilities for cancellation conditions.
Key enhancements include:
A system for managing the loyalty benefits of a travel agency has been integrated. It allows the customers of this travel agency on the one hand to accumulate an amount in euros in a loyalty program which increases with each reservation while, on the other hand, being able to consume the available amount of their account to reserve a stay according to precise and configurable conditions.
The connectivity to the Channel Manager Siteminder has been improved in order to be able to manage the occupations created manually in the Orchestra Administration.
Feeding of prices for manual occupancies
In addition to feeding automatically created occupancies when the hotel is synchronized with Siteminder, it is now possible to feed prices for manually created occupancies (provided you have received the base prices and additional prices needed to calculate these prices).
Standardization: modification of the Price API to adopt the generic OTA :
Transpartent for distribution, now the Prices API uses an OTA format to perform price updates.
In the highly recommended case where rich content is offered for the room or guesthouse category proposals in the Packages booking process, the “information” pictogram (i) will be displayed next to the section title for guesthouses or at the benefit group level.
The modal windows now have rich content with titles, images and descriptions.
Apart from all connectivity these rich contents are available on “internal” benefits, ie loaded in Orchestra directly.
When creating a pre-package with an online hotel source, for example via Sunhotels, it is possible to associate a hotel with a flight. Then, when displaying the rooms of the hotel, it is displayed what are the cancellation conditions of the room
In some cases it can be interesting to display these conditions, and in some cases, to display only the cancellation conditions of the distributor.
This is now possible via a configuration.
As part of the connectivity with the Arkiane system (products from rental management agencies), the customer’s phone number can now be sent to allow the agency to organize the reception of the customer in his rental and the handing over of the keys.
In a context where more and more producers send the GPS coordinates of products in the flows and where the mechanics of research, display and refinement by geolocation are increasingly appreciated on sales tools (in B2C and travel agency), the GPS coordinates have been added for products from producers Belambra, Pierre & Vacances – Center Parcs.
In the case where no geolocation is associated with the product, we use the geolocation of the hotel linked from the Orchestra hotel database.
L’import du contenu éditorial du producteur Abracadaroom a été enrichi afin de tirer mieux parti des flux connectés.
It is now possible to automatically retrieve information about rooms, capacities, rates and cancellation conditions from the hotel administration interface after the hotel has been created.
The actions flow is now as follows:
Hotelbeds is now available in a connectivity that makes the most of the possibilities given by this hotel source.
Connectivity with Kuoni and Thalasso N°1 suppliers has been improved in order to integrate geolocations and images for the Kuoni’s tour stages and Thalasso N°1’s product geolocations.
The new partner Catlante, offering cruises in catamarans in the Mediterranean, the Caribbean or the Indian Ocean, is now available.
Following a SiteMinder evolution, the connectivity with this channel manager has been updated to remain functional
It is now possible to set up the booking confirmation email to the producer of a service so that it contains the information of the customer who booked. This is useful in case the producer needs to contact the customer or send him/her a physical good.
The version of the connector used to access the FTI Flex production has been updated to its latest version. This migration, although mandatory, has mainly technical impacts.
Without any functional impact, work was carried out to implement a new format for the credentials of the Héliades producer as well as changes to the accounting messages.
In response to the improvements in circuit content formats in previous releases, the content imports for Asia and Kuoni producers have been revised to take full advantage of these new formats.
Tariff lines with negative margins can now be transmitted to the Gestour back office.
The product flows of the Pierre & Vacances Center Parcs Group’s brands have been updated to fit in with the new Camping et Rental product format that better highlights the various accommodations, the destination and the services available.
Connectivities with Fram and Plein Vent brands has been enhanced to allow the use of marketplace mode.
This mode makes it possible to communicate as of the reservation the information customers and passengers so that the producer can make himself the follow-up of the reservation as person in charge of the file.
In order to activate the marketplace mode for the producer Belambra, the connector between Orchestra and the producer’s system has been reworked from version 10 to version 12 of this connector.
As part of the new and richer Camping and Rental product templates adapted to these typologies, existing products can now be re-imported according to the new types and updated.
New sections are added, and if existing sections in the old typology no longer exist in the new one, they are marked in red.
In the case where a producer enriches its product presentation format, but the distributor has not adapted its product presentation formats, a simplification of the format is automatically carried out on these contents so that the rich format can be readable in the poorer format.
Of course, this workaround does not take advantage of the improvements that result from these format enhancements.
At Salaun Holidays, the main type of routing is now automatically added to the producer criterion A08 “Routing”.
According to the following rules :
In this version, the import of Pierre & Vacances – Center Parcs products will benefit from the new Rental import format.
The JB Concept system allowing access to ski lift passes for the Pays du Mont-Blanc has been integrated as a new service provider.
We integrated Reservit as Channel Manager. They were previously integrated in “Package” mode. Now, Orchestra distributors can get hotel prices per night as well as alternative pensions.
The integration includes the update of stocks, prices and of course the reservation in connectivity.
Within the restrictions resulting from the Covid-19 pandemic, email and telephone contact information must be sent to Costa Croisières system at the time of booking. This evolution allowed to take into account this new behaviour.
The technical elements that manage alerts to track behavior and monitor connectivity with different sources and producers have been reviewed and reworked to enable better performance.
An important work was carried out on the technical elements in the background of the subjects of the services in order to prepare the evolutions allowing the direct sale of activities and services.
In the case where a bedroom type in a hotel has an availability that is less than the number of bedrooms requested by the customer, this bedroom type must not be offered more times than it is available at the time of booking.
For instance, if there is only one “Sea View” bedroom left and the reservation is for three bedrooms, the bedroom category “Sea View” will only be proposed for the first room.
Packages are traditionally searched per person (in half-double price = price base per person in case of booking a double room for two persons).
In the case of the reservation of rental products (camping or rental), the accomodation capacity is a very important information at the time of the search and we would like it to be taken into account in the search so that only the products corresponding to the customer’s needs are proposed.
In the context of multi-hosting products, it is therefore important not to rely on the maximum capacity of the product, but on the maximum capacity of the remaining availabilities at the dates sought by the customer.
The API of the Travelclick channel manager has been integrated. From now on, prices, stocks and stay constraints of hotels that have opened a channel on Orchestra are available to distributors as well as the sending of reservations and cancellations.
From now on, information and alert messages (Information, Alert and Error) are implemented in order to be displayed in the booking process.
Of course, these messages can not contain advertising information or direct contact solicitation, but information sent in real time to inform travelers of special arrangements to be made concerning their transport, for instance, of services, or concerning the price of their stay.
Within the scope of monitoring the performance of connectivity between Orchestra and the external systems connected (product sources, Tour Operator systems, etc.) computer porgrams monitor health of these connectivities to alert internal teams according to the problems.
These programs have been improved in order to increase in performance and allow a greater reactivity from teams.
Septeo Pôle Immobilier (SPI) is a software dedicated to seasonal rentals. Via an Orchestra connectivity, rental products are accessible and marketable by Orchestra customers.
In this version, an evolutions allows to add the reservation of optional services to the accodomoation rental (cleaning service for example).
In some cases, especially in the case of low-cost bookings, the PNR is not a relevant information, this is the e-ticket number which is required. This information can now be displayed in the Back office or sent via MCTO.
Dutch language products are now available for the FTI producer.
Also, evolutions allows, from now on, to cover the needs for the following combinations :
When selling a camping or a rental, the content of the offer must be attractive and structured. By reworking the information received, we can propose a clearer and more detailed format, which will enhance the products.
Each distributor will be able to choose to receive the inital flow, or this enriched flow.
The content is enhanced by more emphasis by, particularly, distinct categories for this type of product and available according to sources: “Offer”, “On site”, “Catering”, “Accomodation”, “To know” and “Nearby”, which include information on activities or points of interest nearby the product, “Keywords”, and “Geolocation”.
Producer criteria (otherwise called Keywords) are characteristics of travels retrieved via the partners’ content in order to add important information to products, we can see them in the Producers’ Criteria in the Administration.
We have updated this list composed of more than 350 keywords (WTF), of whose, following the first 100 :
| Family | Thalassotherapy | CleaningEquipment | City |
| PersonOfReducedMobility | ChildrenClub | AquaPark | Desert |
| SingleParent | ChildrenEntertainmentProgram | SeminarGroup | Garden |
| Beach | Animation | ChildrenPool | Mountain |
| Culture | Music | HeatedPool | Sea |
| Discovery | LiveShow | SeaWaterPool | Slope |
| Sport | Skiing | FreshWaterPool | SmokingArea |
| Wellbeing | Golf | PoolBar | Meal |
| Maisonnette | Buggy | Playground | Promotion |
| Apartment | Tennis | Whirlpool | Babysitting |
| UnusualHousing | Gastronomy | SwimmingPool | MedicalAssistance |
| WaterVilla | Countryside | Terrace | RoomService |
| CampingCar | Seaside | IndoorParking | ValetParking |
| Hotel | DishWasher | OutdoorParking | VehicleRental |
| LeisurePark | Laundry | AutomatedTellerMachine | EscortedTour |
| Bathroom | BabyPhone | Bar | CostalCruise |
| GamesRoom | Highchair | Casino | Reception |
| Lift | Television | CurrencyExchange | Location |
| Lounge | AirConditioning | Library | Pet |
| MeetingRoom | TemperatureRegulationDevice | NightClub | SeaLake |
| TelevisionRoom | Crib | Restaurant | DestinationSpa |
| SaunaRoom | InternetAccess | SnackBar | lastminute |
| SmokingRoom | InternetInRoom | Supermarket | LastOffer |
| Heritage | InternetInPublicLocation | WineBar | Charme |
| WineDegustation | Telephone | Parking | Classic |
The entire list is available on request.
The Belgium language (French) is available for the producer Campings.com. For the Belgian market, this is thus possible to display a product via three different locations : French, Dutch and French Belgian French..
In order to speed up and increase the reliability of the transitions ofOrchestra’s versions, different connectivity settings have been centralized independently of the versions.
We have added the possibility of book several rooms in one reservation via the Reservit system.
In Météor, the central tool for integrating products from different partner sources, the files of updates, additions and suppression of products go through a pre-processing phase in order to be ready to be made available to the different systems of distributors using Orchestra.
This pre-processing system has been fully migrated to a new architecture allowing better operational and technical efficiency.
“Mistercamp” changes its name in Orchestra into “Camping Paradis – Mistercamp” and is available from version 16.6.
The Vacancéole production is now available on the Orchestra platform from version 17.2.
The Homair Vacances production is now available on the Orchestra platform from version 16.9.
The Weekendesk production is now available on the Orchestra platform from version 16.9. Weekendesk, for instance, is integrated in the marketplace mode : this means that customer information can be direclty sent to Weekendesk at the booking time so that the processing of files is carried out on the partner’s side.
The Hôtel Club Le Crêt production is now available on the Orchestra platform from version 16.8.
The Intersport Rent production is now available on the Orchestra platform from version 16.8 .
An evolution has be made in order to allow the propagation of the tariff tolerance to the Gestour back office.
A tariff line is added so that the accounting reconciliation via Gestour can be improved.
From now, the interface with the d-edge Channel Manager allows to read the types of tariffs corresponding to pensions as such. This means that the rates retrieved when querying hotels via the Channel Manager are interpreted as pensions and no longer as different rates (mixed with promotional offers for instance).
A configuration now exists to define whether passenger passport information is mandatory, optional or not requested for the provider MSC.
The three scenarios are therefore possible:
In terms of connectivity, the information, if available, is sent to the source regardless.
Different payment information needs to be sent to the Gestour back-office to complete the information for a file, depending on the situation. The request containing this information may be made in different ways depending on the information required (the PSP used, for example).
For those readers with more detailed technical knowledge, this means a configuration allowing the choice between the “enregistrerEncaissementCommande” request in Gestour, or the XFT “addPayment” request.
Another update involves adding the target Gestour customer record version number (in the post-booking stage). This allows Gestour to halve the number of customer records.
Campings.com products are becoming multilingual. Languages currently available are:
The booking of these products also takes into account the language of the request so that the language information is sent to Campings.com and then messages and information sent by the source is in the language used for the request.
The development also means extensive content about the accommodation can be offered and the composition of participants can be refined by adding the maximum number of adults per accommodation to the maximum number including children. For example, accommodation for a maximum of 6 people can be limited to 4 adults (and two children), which wasn’t specified before this development and could lead to disappointment.
Services have been added for the producer Center Parcs, these are now available through connectivity:
With Thalasso N°1, it is now possible (since version 16.8) to book luggage when the inclusive flight does not offer this. The selection is made per passenger in the booking process.
There is now a new type of product on Orchestra: combined packages.
These products were sometimes categorised as stays, sometimes as trips, but they are a completely separate category and are often searched for as such by customers and travel agents. A system has been implemented to recognise key words and automatically categorise products where the title or summary contains variations of the word “combined”.
A cache file exchange has been implemented by the BSP Auto and Orchestra teams to calculate availability of pre-packages with car rental.
When it comes to connectivity with the meta engine Kayak, a development of their product displays flights contained in the packages.
In order to meet this need while increasing the frequency and precision of updates sent, a specific web service has been set up centrally and is ready to be deployed in distributors’ catalogues.
The preprocessing script for connectivity to Koedia and H-Résa hotel sources has been migrated to a new and better performing architecture.
The purpose of this development is to allow the management of more and more hotels in distributors’ flows (sometimes more than 1 million), to accelerate their import into distributors’ systems and also to add monitoring to enable proactive maintenance of this connectivity.
It is now possible to sell alternative categories of accommodation from the producer FRAM.
We have upgraded the connector so that accommodation categories can now be selected during the booking process. To do this, we reconstitute the possible splits and the categories available depending on the accommodation combinations sent by the FRAM connector.
In an indirect booking, the distributor’s back-office used to receive all price lines including the yield potential entered by the producer.
Now, the price and yield policies for indirect bookings are solely a matter for the producer and the distributor receives in its back-office only the overall price of the package and its options without details on the price lines, which are grouped.
For certain seasonal accommodation rentals, the keys to the property need to be collected from a management agency.
In order to provide the customer with clear details about the agency managing the property rental, this information is retrieved and saved to the booking file for communication to the customer.
In order to support a technical development to PVCP Group’s IT systems, the Adagio, Maeva, Pierre & Vacances and Center Parcs brands are using a new flow format to send their product content to the Orchestra platform.
Meteor is a central system within Orchestra that translates the entire set of product flows from all provider systems and forwards them to the different distributors.
We have included a development that will allow the Provider and Connectivity teams to be more responsive when working on this system.
It is now possible to configure a custom list of hotels by distributor through connectivity with SynXis.
Within the context of insurance products through connectivity, the passport number of the first person insured can now be sent to Aon.
With Kuoni, it is now possible to select alternative flights within the booking process. When flights are available, the travel agent or web user has the option to display more flight options.
A pop-up flight selection window is then displayed for searching alternative flight options; these flights can be filtered by departure times, departure and arrival airports, airline company, and those with luggage included.
Distributor yields are now included within bookings in Gestour as separate services to allow for better monitoring, and have been removed from the prices in the “price list”.
We have made improvements to the way that accommodation names are managed for the provider Campings.com. In cases where the accommodation name is already filled in, this is the name used. If no accommodation name is entered, we concatenate the type and capacity of the accommodation in order to generate a name automatically.
This allows for a wider variety of accommodation naming options, which in turn enhances the offer.
The Secureimmo software used for seasonal property rentals has added Arkiane and SPI as options for sourcing rental products from estate agents.
Optional car rentals can now be booked via Gestour TO. Multiple rentals are possible (limited to the number of adults included). Options for pick-up and drop-off points are also available.
The Homeresa seasonal accommodation rental source is now available.
Homeresa provides an application for estate agents, properties or booking centres which includes the entire chain from booking through to property and customer management.
The ERP system can now be used in marketplace mode. This means that customer information is sent to the producer’s system, as it is the producer who takes responsibility for the sale and its tracking.
The customer’s information and information regarding payment, language and insurance are sent to the ERP system.
When querying the i-Resa system, it is possible to send the expected language for the system response.
Once the booking has been made, as part of a Marketplace operation, the supplier needs additional information compared to more traditional distribution methods. Depending on the configuration, customer information (email, telephone) and payment information can also be sent when the folder is created in i-Resa.
Lastly, insurance can be added to records using dynamic conditions from the connected system.
New options for connecting to the SPI, Arkiane and Vakario systems have been added to the platform.
SPI and Arkiane are property management packages; connecting them to Orchestra provides access to large inventories of rental properties from estate agencies. It is now possible to distribute and reserve batches of private landlords directly.
Vakario is an aggregator of sporting services. This system connects local service suppliers. This connectivity makes it possible to distribute these suppliers via the Orchestra platform.
From the Orchestra Back Office, it is now possible to confirm an option via webservices in Gestour V3.
The Orchestra platform is now SynXis-certified! In addition, we have improved editorial content management for hotels from this source.
For Koedia / H-Résa hotel sources, we have improved the quality of editorial content.
In the Hotels and Dynamic Packages processes, you now have the option of adding filters by type of board for the Koedia / H-Résa hotel sources.
The filter by type of board block in the Hotel reservation tunnel:
We have improved post-reservation connectivity with Gestour to ensure that field length limitations do not generate errors when saving the record to Gestour.
CroisiEurope: the CroisiEurope editorial content management system has been improved, for example to handle “Useful Information” paragraphs.
Credentials management has been updated so that different credentials per language and market may now be selected for a single producer. This means that in future, a distributor can use different credentials for its sales in France and Germany to the same producer.
Il est désormais possible de configurer un flux différent pour le B2C et le B2B. Ceci permet par exemple d’avoir des produits avec des stocks vérifiés sur le B2C, tandis que le B2B peut recevoir des dates supplémentaires (GDS).
Les formules de certains produits ont été affinés afin de mieux correspondre à la réalité (séjour balnéaire / séjour ville).
Le délai de prise en compte des nouveaux fichiers statiques sur les FTPs des producteurs a été fortement réduit.
Parc Astérix, 35km north of Paris and just 15 minutes from Charles de Gaulle Airport, the site offers a mixture of 47 attractions and shows staged within 6 different worlds. Stay in the heart of the park in one of their hotels, La Cité Suspendue and Les Trois Hiboux.
Bey Tours is a tour operator specialising in organising seaside holidays, tourist and cultural tours and weekends away in Turkey. Bey Tours also charters lots of direct flights to Antalya.
We’ve added features to fine-tune the integration of the Koedia/H-Résa source, including :
Changes to conversion calculation methods following KO quotes related to 30 days post-view.
Costas Croisières
Improved visuals on deck maps.
Added a new tariff code and optimised calls in real time.
FTI
Improvements to the Summary of products section.
Addition of the Travelcar provider offering parking space booking if the booked trip contains a flight.
Why? BSP Auto is a car rental provider offering the services of several rental companies. This connectivity makes it possible to offer, as an option, car rental services as part of the booking process for packages and dynamic packages.
Where? In the booking process for packages (including pre-packages), flights and dynamic packages.
How? This connectivity can be administered in the administration tool. It can be used in two ways :
In the “Configuration > Car rental” section, you can set product features rules and/or channels for which you want to offer optional car rentals during booking.
In pre-packages, a new “Car rental” service can be selected. It is then possible to choose the list of car categories you want to offer.
In the booking process, these services appear in a special new section with, in the same way as for flights, a set of filters that can be used to refine a search. Just below the car choice section, there is a section in which car insurance can be chosen covering refund of the deductible.
Car rental services are also compatible with yields and commissions in the price management module.
Lastly, in booking details in Back-Office, the service appears its own section.
Why ? To bolster what these producers offer with extra information and options to improve sales of these packages.
Where ? In the package booking process.
How ? Producers Promoséjours, Boomerang Séjours and Boomerang Circuits now offer packages with :
Detailed hire car information is now shown in “Car Hire”. Information on luggage that is included/not included is also now displayed. You can add extra luggage if this is not included.
Technical cancellation management added for Koedia and H-Résa hotel sources. For pre-package bookings and dynamic package bookings comprising several different services, this type of cancellation will cancel the hotel booking if a promised service cannot be reserved.
Sunhotels source integrated. You can now access Sunhotels and JacTravel hotels in over 10,000 destinations.
Improvement of connectivity with Gestour in order to manage a few specific cases better.
Sunhotels and JacTravel hotel sources are now available on the platform. They provide services in resorts and cities in more than 120 countries around the world.
FTI Voyages have enriched the content available on Orchestra through their new provider, ‘FTI Flex’. In particular, this new dynamic content means users can access packages based on dynamic flights at even more attractive prices, as well as new routes and airlines (for example, Ryanair).
Why ? To offer users alternative hotels when browsing.
Where ? Within the hotels, dynamic packages and à la carte booking processes, with compatible hotel sources.
How ? If the exact hotel requested is not available, a range of other options will be displayed on a page of search results, alongside an explanatory message.
If the exact hotel requested is available, a range of other options will also be displayed with the search results or, if requested, on the hotel form.
By default, the selection of other options will be generated based on the hotel’s city, but wherever possible, by additional means, where the strategy for suggesting other options will be set according to the source.
Why ? So that the distributors are able to group together the files booked on all their sales channels in their Orchestra Back-Office. This is of great interest for distributors that are also providers. This helps to simplify file management and, therefore, agents’ productivity.
Where ? The files from the different distribution channels are centralised in the distributor/provider’s Back-Office.
How ? An automatic file synchronisation mechanism has been created. This allows the files from other channels to be retrieved so that they can be viewed in the Orchestra Back-Office.
This synchronisation works for :
In partnership with Gestour, this synchronisation mechanism has been implemented between the Gestour Back-Office and the Orchestra Back-Office. It can also be adapted for other Back-Office systems.
Circuits du monde is a B2B brand devoted to tourism professionals comprising a team of travel professionals with more than 30 years of experience and specific expertise in the field of guided circuits over the past 20 years.
The provider was validated in 15.4 and is now available in all versions.
Improvements have been made to our connectivity with channel managers via improved responses within associated web services.
Alternative flights are now available on FRAM products, up to and including version 14.8.
Management of cache file by distribution channel : Koedia/H-résa
The availability cache file can be implemented by distribution channel.
Vacances Fabuleuses, which specialises in North America, offers guided tours, road trip itineraries, trips with excursions and activities and à la carte trips across the United States, Canada, and the Bahamas.
Donatello, which specialises in Italy, offers guided tours, road trip itineraries and trips to cities or beaches across Italy, including in Sardinia or Sicily.
Discounted prices on Jet tours products are now available.
Tax information included within prices is now available when making an Expedia hotel booking.
A cache file can now be set up to increase the amount of Koedia/H-résa hotel availability. This file will also be imported 3 times a day.
This improvement makes it possible to refresh availability more regularly and, as a result, reduce rate differences in your pre-packages when compared to integrated hotels.
Activity provider Ceetiz is now available on the Orchestra platform from version 15.0 onwards.
Bleu Marine Tour has been a tour operator specialist in the islands since 1997.
Exclusively at the service of professionals, its destinations are: Martinique, Guadeloupe, Cuba, Dom. Republic, Madagascar, Reunion and Maurice. Bleu Marine is available starting with version 14.7.
CORSICATOURS, a specialist of Corsica & Sardinia for 20 years, offers you its rigorously selected team of experts and production. Corsicatours is available starting with version 14.8.
TRAVEL TEAM has been a GIR and Group Tour Operator and specialised in circuits and long-haul stays for 14 years now. TRAVEL TEAM is available starting with version 14.7.
Automatic cancellation is now available for dynamic package sales and pre-package sales processes.
Additionally, it is possible, from within the same channel, to have different credences between single hotel reservations and the reservation associated with another source (packaged price).
A cache file can be used to significantly improve calculation time for call prices and availabilities of pre-packages created from the administration tool.
Site Minder: channel manager
The channel manager Site Minder is now available on the platform. Hotels accessible using this source are now accessible according to hotel contracts and can be sold through various pre-package and Orchestra sales processes.
The Orchestra platform now offers generic integration of activity and transfer providers. Sale of activities and transfers is available off the shelf without any limitation of stock.
The general functioning is as follows: Fee schedules for ancillary services by external providers are imported automatically into the platform. Once the services are loaded in the platform, they are available for sale in all Orchestra sales processes just like the other services loaded manually by the fee schedules.
Following this, booking is made of the provider’s external service on both the external system and from within the Orchestra platform. After reservation, the invoice is recovered automatically and associated to the stay reservation file.
The Ceetiz provider is currently being certified on the Orchestra platform.
Ceetiz is a French leader in the marketing of tourism, cultural and leisure activities. Ceetiz offers all sorts of essential activities at the best prices available, on major French and international destinations, and offers the widest variety of visits and activities dedicated to a French-speaking clientele.
The offer catalogue is constantly enriched from within Orchestra.
City Discovery offers airport transfers and activities at hundreds of destinations around the world and general-purpose visits around specialised thematic activities that respond to specific travel desires. Thanks to connectivity with local service providers, its multilingual reservation platform and strictly selected choice of activities, City Discovery helps find unforgettable experiences and offers you the best of travel.
The provider HolidayTaxis is currently being certified on the Orchestra platform.
HolidayTaxis is a worldwide aggregator of land transportation specialised in airport/city transfers. The group includes 12,000 destinations and a presence in over 130 countries around the world.
Since its creation in 2002, HolidayTaxis has developed to offer its services to more than 1,500 online partners, over 30 airline companies and more than 30,000 travel agencies in the world. The company performs more than 5 million transfers each year. It offers a wide gamut of products from shared shuttle services and private transfers to executive vehicles, adapted to each geographic partner. All this is backed by 24/7/365 multilingual customer support, in order to provide the best service to our partners and customers.
Visiteurope insurance is now available directly via their Gestour producer system.
The product codes for Jet Tours have been standardised. Also, some of the optional services can now be de-activated.
Kuoni now lets you book differently priced room categories as well as differently priced board options.
You can now change the spa option included by selecting an alternative spa option. This change may lead to an additional fee or reduced fee in comparison to the default spa option.
The provider, Alpitour France, a BRAVO CLUB Club de Vacances specialist for all-inclusive packages, French speaking activities and medium and long-haul destinations is available in Orchestra starting from version 14.8.
Kappa Viaggi allows you to take advantage of Promoséjours offers in the Italian market and
Kappa Viajes in the Spanish market.
The provider, Spring Travel, a Tunisian specialist, has been certified and is available in Orchestra starting from version 14.8.
It is now possible to offer a precise category of accommodation from the catalogue and book it exclusively in the booking, during a non-rental trip.
The prices of the rooms and the alternative categories are now managed and displayed in the booking tunnel.
The process to find the best price of the best category by default has been optimised to reduce price differences between the catalogue and the booking.
Visiteurs is changing system. During the transition, the current production will be available on the old system, and the new production will be available on the new system (under the name Visiteurs Pro), available as from version 14.6 on request to [email protected] with the agreement of the partner.
H-résa auto-completion is now available in the administration tool, the B2B solution, the booking process and in the B2C catalogue via a specific integration.
An icon is displayed in the flight details if the flight does not include hold baggage.
Connectivity with Héliades has changed and provides special rates for rooms based on the occupant’s age.
Thanks to the new theme park-oriented editorial format, the content of Disneyland Parks is richer and more effectively showcased.
Note that the old Disneyland format is still available.
The Orchestra system will send passenger types (adults/children) according to the TUI definition in order to provide teenager rates.
This means that a 15-year-old passenger will be shown as a child throughout the booking process (Orchestra standard 0-17 years included), but will be identified as an ‘adult’ in the producer system, which sets the end of the child age group at 12.
This method is transparent for users, who only enter the age or date of birth.
Ôvoyages, the Thalasso N°1 brand, is now certified and is available in Orchestra from version 14.4.
Improvements have been made to the Promovacances and Megavacances providers, to provide a more appropriate catalogue.
Integration of the Allianz Global Assistance solution
The new external insurance API, Allianz Global assistance, is now available during the booking process.
A new connector has therefore been developed to retrieve insurance products from the supplier and book them.
A new provider specialising in trips to Japan, currently undergoing certification.
A new provider specialising in trips to Corsica, currently undergoing certification.
A network of 24 hotels and holiday apartments ranging from 2 to 4* in France is now available on the Orchestra platform: by the sea, in the countryside, in city centres, near ski slopes, etc.
The Expedia reservations centre is now available on the Orchestra platform.
Below are some images of the integration into the platform :
This source includes improved auto-completion with the option to select multi-cities, areas of interest or cities.
VisitEurope has improved its offer of rooms at the time of booking.
Kuoni‘s trip reservations now offer the possibility of reserving “multi-activities” and selecting the corresponding dates.
Thalasso n°1 packages now allow for the reservation of alternative categories and accommodation. These improvements are already available in production.
Special Tours has made improvements to its content. These improvements are already available in production.
Travelplan now offers booking of alternative accommodation and flights.
Improved room display
The display of rooms in H-Résa and Koedia source hotels has been improved to offer a greater choice of combinations.
The new VVF OP provider is now available on the Orchestra platform. This is a new VVF provider which manages all the VVF special operations.
The services management of the Exotismes provider has been enhanced to provide more choice and better description of services, particularly room categories. This development is in the certification process.
Camping N°1 now provides “producer criteria” information.
There have been improvements to the “round the world” cruises by Costa.
The provision from Transat has been changed and now offers customisable trips such as “Self-drive tours” and “multiple stop-overs”.
The provision from Travelplan now includes bookings for its dynamic flights.
The transfers source Natecnia is now available on the Orchestra platform. It can be used within the à la carte sales process, dynamic packages or within pre-packages.
The hotels source aggregator Koedia is now available on the Orchestra platform.
1/ Addition of criteria for packages imported using advanced rules
It is now possible, through integration specific to the provider, to automatically add criteria for the products sent by the partner in accordance with rules based on the content of the imported file.
These rules must be defined taking into account the data included in the flows, and the existing distributor criteria in the administration tool.
2/ Changes to Jet Tours connectivity
New imports now allow the dynamic production and production without transport from Jet Tours to be retrieved. If several Jet Tours catalogues exist for the same availability, the one of most interest is calculated.
In addition, a new booking service is now available. This allows :
April insurance is now available on the Orchestra platform. This can be a simple insurance, or enhanced with schemes and extensions.
Changes have been made for the AON insurance source. It is now possible :
All provider titles have been revised to avoid ambiguity and to use the real names of brands sold on the platform. For example, the Marmara brand has been renamed in TUI. The technical codes stay the same.
The Center Park provider has been certified and has been available on the Orchestra platform since version 13.8.
Improvements have been made to file imports of cached TUI prices/availabilities to improve their quality and pertinence.
The FTI provider now accepts passenger information when a booking is saved.
The hotel source, Synxis, has been certified and is now available on the Orchestra platform.
1/ Retrieving providers’ alternate rates has been improved
A new multiple request system has been developed in order to price a maximum number of alternative elements as possible.
This allows a greater number of alternative rooms, categories, meal options and flights to be offered on the quote page. This system is compatible with all producers whose API response times are sufficiently short.
2/ Gestour System
Producers using the Gestour, Solea, and Corsicatours system, among others, can now display all room and meal option alternatives on the quote page.
Furthermore, per-person options are also available, which lets you select certain services depending on the number of passengers.
3/ Partners
Updates have been made to the departure availability management system to more efficiently manage the French market.
Croisières de France is now available under the CDF-OP brand to send their negotiated rates to catalogues.
Retrieving flight status is now available and allows you to not receive all “on request” flights.
Production of Jet tours is changing with new product code formats which is currently being implemented.
There have been improvements to the way that car rental services are presented for the provider Fram. This development is available with version 13.6 of the platform.
There have been improvements to the way content is imported from the provider Special Tours in order to collect a greater number of images for product information slideshows. The tours now include photos of the towns/cities covered in the tour. The hotel descriptions have also been improved by adding categories for each hotel.
The provider Center Parcs has been integrated and is currently being certified.
The reservations centre H-Résa, which aggregates various different hotel sources, is now available on the platform. Access to H-Résa is compatible with the sales processes for hotels, dynamic packages and pre-packages.
The Koedia system, which interconnects with various different hotel reservation centres, is now available on the platform. Use of Koedia is compatible with the sales processes for hotels, dynamic packages and pre-packages.
Passport information is no longer required. New informational messages are available at the quote stage of the booking.
The “COMFORT” option has been updated and offers the service associated with basic accommodation. A new “OPEN BAR” service is now available.
Beachcomber‘s connecting flights are now shown at the quote stage and in the confirmation e-mail.
A new list of meal options is now available. Prepaid tips are also optional now.
The Voyages Internationaux (International Trips) provider has received certification. It is available with version 13.3.
Dates of price/availability caches from providers are now automatically marked as promotions when the sale price is lower than the brochure price.
However, this function can be disabled.
The Jet tours cache has been reworked to enable smoother integration of all content files and availability for its various brands.
A new Costa-Op brand is now available. It contains only the tariffs negotiated with Costa for special operations.
The ‘La France du Nord au Sud‘ (France from North to South) product range is now certified and available. It is mainly comprised of residences, unusual accommodation, Club hotels, gîtes and Gîtes de France, campsites, Villages Vacances (holiday villages), holiday homes, etc.
In order to minimise integration time for new partner process flows, a new prioritisation algorithm has been developed to separate the processing of minor updates from major updates.
1/ Misterfly – Integration of a cache
The transport source Misterfly now allows a cache file of prices/availability to be used when generating prices and availability of pre-packages, thus speeding up the calculation of this data and allowing a greater number of possible departures to be managed.
2/ Azor Train – Display of the types of tariffs
The integration of Azor Train now uses the new version of the online booking API of this system. It is now possible to display the information on the types of tariffs such as promotions, last minute offers, etc. These tariff types appear in the form of pictograms in the booking processes for transport and dynamic packages.
3/ Azor Flight – Managing the payment of issuing fees
It is now possible to configure the payment in order to use different payment methods to pay for the various elements making up the Azor Flight price (to account for the commission and the issuing fees of the main office, by card for the rest). In the Back-Office, the commission, payment fees for the main office and the rest of the payment will then go to separate payment lines.
A new system for importing content and prices/availability has been implemented in order to maximise data freshness.
The management of optional services for this provider has been improved.
The following group of services can now be offered :
The Corsicatours provider is currently being certified on the Orchestra platform. They offer trips to Corsica, with and without transportation.
The “Connectivity validation” domain is renamed as “Connectivity”.
It is enhanced with a new section, “Special offers”), intended for providers who do not have the possibility to generate a prices/availability cache including their special operations.
This module is used to recover the dates and prices of the special operation by querying the system of the compatible provider in real time. The usual prices/availability cache file will then be updated with the dates and the prices of the special operation, then imported for the distributor.
A form, which can be accessed via the “Create a new operation” button, is used to define a new special operation. The fields of this form are as follows :
This code identifies a special operation.
Determines the dates and times during which real-time queries will be made (at night, for example).
The start date is used to trigger the importing for the distributor of the special operation prices/availability.
The end date is used to trigger a second import which will delete the special operation prices/availability.
Either retain the original brochure price,
Or retain the previous sale price as the brochure price.
Once the special operation is created, a status system is used to check the status of the task :
An email is sent to the provider to inform them that the special cache file has been generated. This file will then be sent automatically when the special operation starts. The prices/availability for the distributor will then be updated with the dates and tariffs of the special operation. When the special operation end date is reached, a new update will be triggered automatically in order to return to the usual dates and tariffs.
Calculating the Vacanciel brochure price has been reworked to improve quality of information.
It is now possible to book the new Costa price types :
Thalasso n°1 can now group its products by category.
Booking Transat’s “Wide Search” products has been modified to optimise accommodation combination offers.
LowCostBeds, which was already available on the Orchestra platform as a package source (LowCostBedsPlus), is now available as a hotel source.
The Auchan Voyages product range is now available through the latest version of their system.
These two providers now allow for price brochures and meal option information to be collected.
The CroisiEurope product range is now available for various markets (United States, Ireland, China, etc.), and different currencies (Euro, Dollar, Pound Sterling, etc.).
The Disneyland Paris product range is now available through bundled products (duration and offers). They also display information on rooms, meal options, as well as optional services.
information on rooms, meal options, as well as optional services.
The provider ‘Voyages Internationaux‘ (International Trips) is currently being certified. This provider is characterised by a wide variety of products (tours, holidays, coach trips and cruises). Furthermore, their products offer different pick-up points (local departure points).
The ‘La France du Nord au Sud‘ (France from North to South) product range is currently being certified. This provider offers campsites, properties for rent, and gites from different providers such as Odalys, Pierre & Vacances, etc. These products are booked with these providers via France from North to South.
Solea will soon be available through their new system. It is currently being certified on the Orchestra platform.
Jet Tours rental products are now available on the Orchestra platform.
The producers Promoséjours, Iléatours and Africatours are now available through their new system under the names : Promoséjours, Boomerang Circuits and Boomerang Séjours.
Europlayas and PortAventura hotel sources are now available on the Orchestra platform.
The output from Passions des îles and PopVoyages is now available on all versions of the platform.
The Ze-camping range is now available on the Orchestra platform.
New types of offers are now available for the producer Vacances Transat.
These more flexible offers let clients choose certain elements of their trip by dynamically suggesting alternative flights or options, for example.
The Europlayas hotel reservation centre is currently being certified.
Connectivity packages can now be marked as depleted if the producer sends back an unavailability code when querying the date in real time. This function is configurable and the default behaviour is to remove the date when it is no longer available.
Moreover, to maintain the depleted status in the calendar, this mechanism must be linked with import management at the product level. With the “Allocate rates” action in the administration tool, it is possible to disable the import of a product’s availability so that the depleted dates are not overwritten by the next update.
A new tool was developed for sending reports concerning :
These reports can be sent periodically by email as an Excel file.
NOK quote/reservation reports contain the number of failed transactions in the form of pivot tables whose horizontal axis and vertical axis can be configured.
For example, a report can be defined with the product, the departure city and the passenger configuration for the horizontal axis and the starting date for the vertical axis. The email body contains a summary by product (or producer) statistics.
The reports on depleted stocks (shared stocks) is only for internal products and appears as an Excel file with two tabs. The first tab contains a table with a list of all remaining stocks and their availability for requested products and the second tab contains the list of availability whose stocks are depleted or below
2. The email also contains a summary of this information by product (or producer).
For example, these reports can be used to monitor the performance of a sale or a special operation throughout its development. Performance reports on failed quotes/reservations and monitoring of stock depletion allow for restocking of successful products or detecting products that sell poorly.
A new “universe” can now be activated in the main menu: “Connectivity validation”. This new module can be used by distributors and producers.
It validates the external connectivity of producers.
The goal is to verify the information displayed on the quote page (availability dates and prices of different items) by running automatic availability queries on the products selected. Once all availability requests have been executed, a report is sent to the email address indicated. The email contains an Excel report with all information necessary for validation :
Several validation tasks can be programmed and executed in parallel (with a configurable limit). The home page shows a list of tasks and their status :
A left filter allows you to display current tasks only. Each task can be controlled through a menu containing a list of possible actions (edit, pause, cancel, delete).
Clicking the button “Create a new task” will make a new form appear that allows you to define a validation program for a producer. Its launch can be programmed by entering a start date, and its execution can be stopped automatically by entering an end date (in case validation is not completed, to avoid too long or excessive load execution on the producer’s server).
Additionally, different criteria are used to limit the list of products and availability for inquiry.
Once a task is created, its configuration can be accessed by double clicking on it in the list. A tab showing the configuration of the task in question opens. The possibilities for modifying the task vary according to its status :
Once a task is completed (or cancelled), an Excel report is sent to the email address indicated. The Excel report contains three tabs :
Jet tours products without transport are now available on the Orchestra platform.
The LowCostBeds producer is now available for the Spanish market.
For compatible producers, it is now possible to record this information in the availability of each product.
The information can be found in the product data sheet of the administration tool and can be used in the catalogues.
Producers can now send the notion of “early booking” rates in the price/availability cache sent to Orchestra.
This notion will thus enter the catalogue services and may be used for example to display the relevant icons.
The cruise specialist is now able to send specific rates linked to special sales operations, according to distributor. This requires a specific configuration for this producer.
The production of VVF Villages is now certified on Orchestra and is available from version 12.3 onwards.
The Jet Tours range has been optimised in different ways.
The Kepler range is now available on the Orchestra platform.
The O2 Voyages product range is available.
The Alliance du Monde product range is now available with Solution+.
The ClubMed product range is currently being certified. Booking will not be available for this producer.
1/ RCCL Group
The various drinks packages are now handled for the producers: Royal Caribbean, Croisières de France, Celebrity Cruises and Pullmantur.
New pricing types, in particular, promotional price types, are now handled for the producers: Royal Caribbean, Croisières de France, Celebrity Cruises and Pullmantur.
2/ Costa – Management of “Last minute” prices
“Last minute” prices are now handled.
VVF is currently being certified on the Orchestra platform.
Les sources hôtelières Bedsonline, GTA, Transhotel et Travelcube sont maintenant disponibles via le nouvel agrégateur hôtelier.
Les productions de Destination Clubbing et d’Amerigo sont maintenant disponibles.
Afin de proposer les meilleurs tarifs tout en gérant l’unicité de chaque hôtel, un agrégateur de source hôtelière a été développé au sein de la plateforme.
Cet agrégateur permet de ne garder que les meilleures données de chaque source hôtelière (descriptif le plus complet, tarifs les moins chères) afin de proposer un processus de réservation hôtel optimisé, et tout ceci de façon totalement transparente pour l’utilisateur.
1/ Gestion dans le processus de réservation
L’agrégateur a notamment été mis en place au niveau de la connectivité afin de pouvoir interroger plusieurs sources hôtelières en même temps et de présenter les résultats fournis par toutes ces sources de façon agrégée. Lorsqu’un même hôtel est proposé par des sources différentes, l’agrégateur gardera les résultats de la source la moins chère par hôtel.
L’agrégateur d’hôtel peut être utilisé sur les processus de réservation suivants :
La liste des sources hôtelières à agréger est configurable pour chaque processus de réservation. L’utilisateur peut effectuer une recherche avec des critères génériques qui ne dépendront pas des sources configurées.
Par exemple, l’utilisateur lance une recherche pour trouver les chambres disponibles pour 2 adultes du 10/01/2015 au 11/01/2015 pour des hôtels à Paris. Si deux sources (« GTA » et « Transhotel ») sont configurées, alors il obtiendra notamment ces trois hôtels :
Les hôtels « Forest Hill La Villette » et « Caumartin Opéra » sont proposés uniquement par la source « GTA », donc il n’y a pas de choix à faire, ils sont affichés sur la page de résultats avec les prix donnés par la source « GTA ». En revanche, pour l’hôtel « Ambassadeur », des chambres disponibles sont proposées à la fois par la source « GTA » et la source « Transhotel ». La chambre la moins chère étant proposée par « Transhotel », c’est le résultat donné par « Transhotel » qui sera affiché pour cet hôtel. Sur la page de résultats affichée à l’utilisateur, on trouve donc des hôtels venant de sources hôtelières différentes. Selon l’hôtel qu’il sélectionnera, l’utilisateur pourra donc finaliser sa réservation par le biais d’une source ou d’une autre, en toute transparence.
Concernant les fiches hôtels, un seul descriptif par hôtel est conservé. Il est possible de configurer l’ordre de priorité des différentes sources pour faire remonter le descriptif le plus pertinent.
Les sources qui sont compatibles avec cet agrégateur sont les suivantes :
2/ Gestion dans la création de pré-package
Lors de la création de chaque pré-package, il est possible de sélectionner la liste complète des sources ou bien seulement un sous-ensemble de ces dernières.
La production d’Amerigo est en cours de validation.
Les producteurs ci-dessous sont maintenant réservables avec des prestations facultatives par dossier ou par personne :
Les producteurs ci-dessous sont maintenant capables de gérer des regroupements de produits (exemple : multi-durées, multi-villes de départ, …) :
1/ Vacances Transat
Vacances Transat a migré sur le système de réservation TravelBox.
La production est maintenant disponible sous la marque VATTBX et comporte déjà la saison hiver 2014/2015.
2/ Meditrad
Meditrad est maintenant disponible en connectivité par le système SpeedMedia.
3/ Soltour
Le système de Soltour a évolué et permet maintenant une meilleure gestion des vols GDS ainsi que le regroupement d’hôtel.
4/ Costa
Costa est maintenant disponible sur la dernière version de son système.
Les productions d’Amérigo et de Special Tours sont en cours d’intégration.
La liste des documents voyageurs autorisés pour la réservation est maintenant prise en compte dans la connectivité avec la plateforme Azor.
Par exemple, si pour une destination donnée, le passeport est obligatoire et si de plus c’est le seul document voyageur autorisé, alors seul le passeport sera proposé sur la page d’inscription.
Les prestations associées aux vols lowcost comme les bagages ou la carte de crédit utilisée sont maintenant gérées sur le processus de vente package (pour des pré-packages).
Quand un vol alternatif est sélectionné, ces prestations sont mises à jour sur la page de devis.
La production de Voyages Rive Gauche est en cours de validation Orchestra. Vous serez informés de l’avancée sur le flux RSS visible dans l’onglet Dashboard de l’outil d’administration.
Les informations des différents hôtels du circuit sont maintenant identifiées et visibles durant la réservation.
La production de LuxairTours est en cours de certification Orchestra. Ce producteur permet aux agents de voyage d’accumuler des points de fidélité via Orchestra.
Producteur spécialisé en Amérique latine, Afrique du sud et Espagne. La production de Terra Group est maintenant disponible sur Orchestra.
Sangho est spécialiste de la Tunisie. La production de Sangho est maintenant disponible sur Orchestra.
Un générateur de combinaisons de chambres pour les hôtels internes est maintenant utilisé afin de ne plus être limité à un référentiel de combinaisons. Les combinaisons de chambres qui n’existaient pas dans ce référentiel ne pouvaient pas être proposées à l’utilisateur.
Désormais, quelle que soit la configuration de passagers et quel que soit le type des chambres disponibles, on pourra proposer au moins une combinaison de chambres à l’utilisateur si le stock le permet.
Les prestations de type bagage sont maintenant gérées pour les vols low cost. Les bagages sont de trois types: bagage, supplément de bagage et équipements de sports. Le choix de ces options peut se faire par passager.
La production du producteur LowcostBeds sont désormais disponibles.
Gestion de l’annulation et des frais d’annulation de la source hôtelière Valadis.
Les prix brochures de Pleinvent sont maintenant renseignés.
La date de naissance des adultes est désormais nécessaire et obligatoire lors de la réservation.
Kuoni ne proposant pas de chambre quadruple, cette demande de chambre est maintenant supprimée des échanges techniques.
Le résumé des produits est désormais récupéré via une zone dédiée dans les fichiers de contenu du producteur.
Le producteur Novotravel a désormais la possibilité de regrouper ses produits.
Le producteur Vacanciel peut désormais envoyer des prix brochures.
Les productions de BMP Conseil, Disneyland Paris, GPS Tour ainsi que STI Voyages sont désormais disponibles.
Les productions de Mer Montagne Vacances (MMV), TUI Espagne, Village Center sont en cours de validation Orchestra. Vous serez informés de l’avancée sur le flux RSS visible dans l’onglet Dashboard de l’outil d’administration.
Grâce à un partenariat avec la société Ypsilon, les sources vols suivantes sont désormais disponibles au sein des processus vols secs, hôtel + vol (package dynamique), pré-packaging :
Récupération de l’information du fournisseur de l’hôtel.
La gestion de documents voyageurs pour Marmara est désormais supportée.
Meilleure gestion des packages contenant à la fois des vols en J et des vols en J+1 (vols de nuit).
La production de Destinations Privilège est désormais disponible
Ajout d’un nouveau statut de disponibilité GDS pour le producteur Jettours.
Les croisières du producteur CroisiEurope présentent désormais les descriptifs des prestations facultatives, permettant ainsi l’affichage de l’information sur les excursions.
Gestion de la nouvelle structure des vols du producteur Top of Travel permettant d’avoir des vols intérieurs.
Les productions de FTI Voyages, Panthéon international, Plus Belle l’Europe et Sunshine Vacances sont désormais disponibles.
Pour rappel, l’actualité d’Orchestra et des nouveaux producteurs peut être suivie dans votre outil d’administration, dans l’onglet dashboard (widget Orchestra).
Les produits du système NF (TUI et Nouvelles Frontières) présentent désormais des prix brochure permettant ainsi l’affichage de prix barrés.
Des optimisations ont été réalisées pour réduire le taux d’erreurs lors de la demande de disponibilité (affichage de la page devis) pour les produits Fram.
Des optimisations ont été réalisées pour réduire le taux d’erreurs lors de la demande de disponibilité (affichage de la page devis) pour les produits Jet Tours et Thomas Cook.
Amélioration de la gestion des dossiers MSC.
Affichage des tous les libellés des aéroports dans l’affichage des vols.
Amélioration de l’affichage des libellés des catégories.
Les croisières du groupe RCCL ( Royal Caribbean, Celebrity Cruises et Corisières de France) présentent désormais des prix brochure permettant ainsi l’affichage de prix barrés.
Les productions de Sunshine Vacances et Terres de Soleil sont désormais disponibles.
Les produits sans transport du producteur Voyamar sont désormais réservables en connectivité.
Les produits de Capitales Tours présentent désormais des alternatives d’hébergement lors du processus de réservation.
Les cabines garanties sont désormais réservables en connectivité.
La fonction d’annulation est désormais disponible pour les réservations d’hôtels sur le système Valadis.
Les produits en rendez-vous sur place (sans transport) de Look Voyages ne présentent désormais plus de vols sur le tunnel de réservation.
Les disponibilités correspondant à des tarifs voyages de noces sont désormais filtrées sur les produits Vacances Transat pour éviter des litiges après la réservation.
Différents types de logements, par exemple chambre double, studio et bungalow, peuvent désormais être présentés sur le tunnel de réservation pour les produits Thomas Cook et Jet Tours.
Des optimisations ont été réalisées pour améliorer le taux d’erreurs lors de la demande de disponibilité (affichage de la page devis) pour les produits Marmara.
La chambre sélectionnée par défaut sur la page de devis est désormais systématiquement la moins chère disponible sur les produits Top Of Travel.
Les prestations optionnelles de type location de ski, remontées mécaniques, activités sportives, parking, etc., sont désormais réservables en connectivité sur les produits Pierre & Vacances, Maeva et Adagio.
La carte d’identité de type européenne est désormais gérée dans les documents de voyages à renseigner par le client.
La classe de transport ferroviaire « Turista plus » est désormais gérée.
Les productions de Nouvelles Destinations et de Terres de Soleil sont désormais disponibles.
(activables dès la version 10.3)
Afin de faciliter les échanges avec les producteurs, il est désormais possible d’activer plusieurs mails d’alertes et de rapports sur les imports de produits et la connectivité temps réel :
Exemple de mail correspondant :
Ce type d’alerte est envoyé lorsque sur une période donnée (3h par exemple), toutes les tentatives de connexion résultent à des erreurs techniques (erreurs de connexion, timeout) indiquant que le système du producteur n’est pas accessible.
Exemple de mail correspondant :
Ce type d’alerte est envoyé lorsque le fichier de contenu ou le fichier de tarifs et disponibilités mis à disposition par le producteur n’a pu être récupéré par Orchestra (problème de format de fichier ou ftp non accessible).
Exemple de mail correspondant :
Ce type de rapport est envoyé à chaque import de fichier de contenu ou de tarifs et disponibilités d’un producteur et liste les produits créés/mis à jour ainsi que les produits en erreurs.
Le producteur Croisieurope fournit désormais les prix brochure sur ces produits pour permettre l’affichage de prix barrés.
Les produits du producteur Ailleurs présentant des points de ramasses en bus sont désormais réservables en ligne sur le tunnel de réservation.
La production de FTI Touristik est désormais disponible.
Les producteurs ci-dessous seront intégrés dans les versions à venir :
Les tarifs prima et flash remontent désormais sur les produits Costa.
Les messages d’information envoyés par Marmara sont désormais affichés sur la page de devis.
Les prix brochure de Marmara sont désormais importés lorsqu‘ils sont présents dans les fichiers transmis par le producteur.
Les productions d’Antipodes, GPS Tour et de Soltour (Tour opérateur Espagnol) sont désormais disponibles.
Les producteurs peuvent recevoir des rapports d’import de produits comparables aux rapports d’import de l’onglet Statistiques de l’outil d’administration. Ils peuvent également recevoir des alertes lorsque le format des fichiers importés n’est pas correct et que cela bloque l’import.
Le producteur MSC Croisière fournit désormais les prix brochure sur ces produits.
Il est désormais possible de proposer les assurances envoyées en temps réel par les producteurs Marmara et Fram en tant qu’options sur la page devis.
Des optimisations ont été réalisées sur la connectivité avec le système de Jet Tours dont notamment :
Les dernières mises à jour techniques faites par Marmara sur son système ont été prises en compte pour une optimisation de la connectivité entre le système du producteur et Orchestra.
L’import des descriptifs de produit est désormais basé sur la nouvelle version de Marmara.
Les productions de Nationaltours et de Salaün Holidays sont désormais disponibles avec notamment la gestion des points de ramassage en bus.
La production du croisiériste Espagnol Iberocruceros est également disponible (en espagnol).
Le type de transport maritime est désormais indiqué pour les produits Brittany Ferries dans les fichiers MCTO.
La classe de réservation du vol sélectionné par le client où l’agent sur la page devis est désormais envoyée techniquement au moment du book pour contrôle de la disponibilité correspondante par le producteur. Ce changement permet d’éviter les écarts de tarifs au moment du book lorsque la classe de vol n’est plus disponible.
La production de Cretan holidays est désormais disponible
Récupération des informations vols pour Climat du monde
Climat du monde indique désormais si le vol est régulier ou charter et s’il est direct ou avec escale.
Enrichissement de la connectivité Belambra
• Le montant de la commission de Belambra est désormais disponible au moment de la demande de disponibilité en temps réel, elle peut donc être affichée à l’agent sur la page de devis.
• Les prestations de remontées mécaniques et matériel de ski sont désormais réservables sur le processus de vente.
• Les produits locatifs sont désormais différenciés des produits en pension. Cette information se situe au niveau de la formule du produit.
Des lignes tarifaires détaillant les prestations incluses dans le dossier sont désormais disponibles pour l’envoi aux outils de back-office.
Certains produits Jet Tours et Thomas Cook présentent des prestations obligatoires lors de la réservation. Ces produits sont désormais réservables sur le processus de vente.
Une évolution permet désormais d’enregistrer la commission sur les produits Camping n°1 au moment du book lorsque le producteur communique l’information. Celle-ci peut ensuite être transmise aux systèmes de back-office.
L’information de transfert collectif inclus pour l’ensemble des produits Jet Tours est désormais indiquée au moment de la réservation.
Par ailleurs, l’information de formule (circuit, séjour, etc.) pour ces produits est désormais disponible.
Lorsqu’une modification de dossier est effectuée chez le producteur Fram, le numéro de dossier change. La fonction de récupération automatique des documents de voyage prend désormais en compte cette spécificité pour récupérer les mises à jour de documents de voyages à partir du bon numéro de dossier.
Initialement, il existait autant de produits que de types de chambre pour un hôtel donné. Un seul produit du producteur permet désormais de réserver les différents types de chambre. Afin de mettre en place ce regroupement, l’ensemble des produits concernés seront supprimés pour permettre le regroupement de produit. L’opération sera coordonnée par l’équipe responsable de la configuration des producteurs sur le middle-office Orchestra une fois la livraison de la version 10.0 effectuée.
Les produits de Thalasso n°1, CrystalTO, Italowcost, et RFT sont désormais multi-durées à l’exception des produits France de Thalasso n°1. Afin de mettre en place ce regroupement, l’ensemble des produits concernés seront supprimés pour permettre le regroupement de produit. L’opération sera coordonnée par l’équipe responsable de la configuration des producteurs sur le middle-office Orchestra une fois la livraison de la version 10.0 effectuée.
La production de Monagence.com est désormais disponible.
Les producteurs ci-dessous ont été intégrés à la version :
Récupération de l’information de bébé interdit pour les producteurs du système Advences (Thalasso n°1, CrystalTO, RFT, Alliance du Monde).
La production de VoyageMania (marque du groupe Nouvelles Antilles) a été intégrée à la version.
Gestion de la fonction de pose d’option pour le producteur Belambra
Récupération de la notion de disponibilité en promotion pour le producteur Camping n°1
La production de Mille Lieux et Autrement ont été intégrées à la version.
Intégration d’un nouveau format d’import de produits et du nouveau module de réservation de MaVie.
Dans certains cas particuliers où le produit n’est plus disponible au moment du book, le système du producteur Kuoni ne renvoie pas de numéro de dossier mais renvoie la réservation. Pour ces cas, une erreur est désormais indiquée au client/agent empêchant ainsi la réservation afin d’éviter tout litige.
Il est possible de définir le pourcentage correspondant à votre niveau de commissionnement pour Travelplan et Nouvelles Frontières – TUI afin de pouvoir afficher cette information sur le processus de réservation B2B ainsi que permettre la transmission de l’information à votre système de back office. Ce mécanisme est mis en place pour palier au fait que ces producteurs n’envoient pas l’information.
Voyamar ayant ajouté la commission dans ses flux, l’information est prise en compte, peut être affiché sur le processus de réservation et transmis dans le MCTO ou au système Gestour.
Dans le cadre de la règlementation SecureFlight, le genre (masculin/féminin) des voyageurs est désormais requis pour les dossiers Marmara et Nouvelles Frontières – TUI. Cette information leur est transmise.
La production du groupe RCCL a été intégrée à la version avec les Royal Caribbean, Celebrity Cruises, Azamara et Croisières de France.
Les caractères spéciaux (caractères accentués et autres) ne sont plus envoyés dans les flux techniques aux producteurs Nouvelles Frontières et TUI pour éviter des erreurs au moment de la réservation.
Les producteurs suivants ont été intégrés à la version :
Les pensions de bases sont désormais remontées au niveau de la fiche produit pour les produits Voyamar.
Création d’un nouveau format de fiche produit pour les croisières. Ce format permet notamment d’afficher de manière différenciée les croisières sur votre catalogue (par exemple avec des onglets, etc.). Les zones suivantes ont été définies pour ce type de fiche produit :
o Titre de la croisière
o Image principale
o Résumé
o Diaporama
o Medias riches
o Itinéraire / descriptif des étapes
o Activités
o Bateau – Description globale
o Bateau – Ponts
o Bateau – Equipements
o Bateau – Cabines
o Formalité / informations pratiques
o Informations transports
o Le prix comprend/ne comprend pas
Les croisiéristes Costa et Royal Caribbean vont progressivement travailler sur ce format pour envoyer leurs fiches produits.
L’utilisation de ce format nécessite la modification de votre catalogue. Le format standard reste donc activé par défaut.
La production Jet Tours et de Mondial Toursime ont été intégrées dans cette version.
Récupération des informations stations et domaines des descriptifs produits Pierre&Vacances.
Affichage du nom du bateau concerné par la croisière réservée sur le devis pour Croisieurope.
Remplacement des caractères spéciaux par des lettres en majuscules correspondantes pour tous les producteurs utilisant le système Taranis (Héliades, STI Voyages, Amplitravel, Authentique, Climat du Monde, Donatello, Flaneo, Gamma Travel, Ollandini, Vistieurs, Travel Evasion) pour éviter des problèmes d’enregistrement de noms incorrects.
Filtre sur dates erronées transmises par TUI-NF pour réduire le taux d’erreurs sur ces dates non réservables.
Gestion de la répartition bébés pour Thalasso n°1, les bébés comptent désormais à part entière dans le processus de réservation pour ce producteur.
Prise en compte des évolutions du module de réservation du système Iresa pour les producteurs Top of travel, Odalys et Locatour-Snotour : amélioration de la gestion des quantités de prestations annexes, montant des taxes affiché séparément du montant du forfait et meilleure gestion des locations de voiture (pour Top of travel).
Intégration des produits Novasol – Cuendet :
Intégration de la source vol Azor pour les vols GDS.
Récupération des libellés des catégories de chambres, pensions et prestations de l’ensemble des producteurs et retraitement progressif de ces libellés en vue d’une homogénéisation et d’une meilleure compréhension client lors de l’affichage du devis dans le processus de réservation.
Intégration de la production Croisieurope :
Les producteurs ci-dessous seront intégrés dans les versions à venir :
Intégration des producteurs suivants :
Il est désormais possible de récupérer automatiquement les documents de voyages pour les dossiers réservés auprès de FRAM.
Le transport de type train est désormais identifié en tant que tel au niveau du processus de réservation pour les produits Théophile paramétrés avec ce type de transport.
Il est désormais possible d’annuler les dossiers directement dans l’onglet dossier de l’outil d’administration avec récupération des frais d’annulation avant annulation pour les producteurs Amplitravel, Climat du Monde, Authentique, Donatello, Flanéo, Gamma Travel, Ollandini, STI, Travel Evasion et Visiteurs.
Les produits Marmara sur ces 2 destinations sont désormais réservables sur Orchestra.
Intégration des 3 producteurs suivants :
Intégration des 4 producteurs suivants :
Les producteurs ci-dessous seront intégrés dans les versions à venir :
Héliades, nouvellement producteur de packages long-courriers, affiche désormais des durées en J+1 lorsque cela est nécessaire.
La présentation des prestations de locations de voiture Fram a été améliorée pour permettre une meilleure compréhension du client sur le processus de réservation.
Lorsque le producteur les fournit, les prix brochure sont récupérés pour permettre l’affichage de prix barrés ou pourcentages de réduction sur votre catalogue.
Certaines prestations annexes Lagrange n’étaient jusqu’à présent pas gérées. Suite à l’envoi d’informations supplémentaires par le producteur il est désormais possible de les afficher sur le processus de réservation avec un choix de quantité. Par exemple : Pack ski, forfaits remontées…
Intégration de la production Ollandini, spécialiste de la Corse (avec locations de voitures).
Un nouveau module de réservation a été développé par le système Iresa pour une gestion plus dynamique des packages.
Les produits de Top of Travel et du Groupe Travelfactory seront ainsi présentés et réservables comme pour les autres producteurs, c’est-à-dire avec des prestations annexes et des transports. Il est à noter que les prix des alternatives de transport et d’option ne sont pas tarifés par le système du producteur lors de la première demande de tarifs. Cela entraîne donc un recalcul nécessaire lors du choix par l’internaute/l’agent. Si le filtre des éléments non tarifés est mis en place sur vos sites / canaux, ceux-ci n’apparaîtront pas pour ces producteurs.
Sur la page devis, l’hébergement inclus par défaut par le producteur est affiché en premier et les alternatives d’hébergements sont affichées ensuite par ordre de prix (ou dans l’ordre donné par le producteur lorsque les tarifs ne sont pas disponibles avant recalcul).
Intégration des 5 producteurs suivants :
Les sources suivantes sont intégrées dans la première version :
Sources hôtel via Koedia (contrat à avoir avec ces réceptifs) :
Sources transport:
Les producteurs ci-dessous seront intégrés dans les versions à venir :
Un certain nombre d’évolutions et de corrections sur la gestion des produits des producteurs existants ont été réalisés en version 7.1.
Certains producteurs n’envoient pas les tarifs de toutes leurs prestations dès la première demande de disponibilité ce qui implique l’affichage d’un bouton ‘Recalculer le tarif’ sur le devis lorsque l’internaute ou l’agent modifie ses choix.
Il est désormais possible de définir pour un producteur si on veut supprimer le ‘mode recalcule’ sur un canal donné. Dans ce cas, les alternatives de pensions, de catégories de chambre et les options non tarifées à la première réponse du producteur seront filtrées afin de présenter un devis sans recalcule et donc un processus de vente plus fluide.
Il est possible d’activer ce filtre pour les producteurs suivants :
L’activation peut se faire par producteur ou pour tous.
Le fonctionnement des autres producteurs n’est pas impacté par cette nouvelle fonctionnalité.
Les produits combinés de Marmara (hôtel+croisière), dont les codes de chambres d’hôtels et de catégories de croisières sont différents, sont désormais réservables via Orchestra.
Quelques exemples de produits : GREATRE3*, GREAMER, GREAILE4*, GREAILE3*, GREATRE4*…
Lorsque les produits présentent des alternatives de vols, celles-ci seront désormais affichées dans le devis pour les producteurs suivants : Visiteurs, Donatello, Amplitravel, STI, Authentique, Travelevasion, Italowcost, Flaneo et Gamma Travel.
Lors du changement dans le choix d’un vol, seuls les vols compatibles complémentaires seront présentés.
Note : les alternatives de vols ne sont pas tarifées lors de la première réponse de disponibilité, ce qui implique l’activation du ‘mode recalcule’ sur le devis. Dans le cas où le mode recalcule est désactivé, les alternatives de vols ne seront pas présentées.
Les fonctions d’annulation / confirmation d’option et la gestion de la date de fin d’option sont disponibles pour les producteurs suivants Visiteurs, Donatello, Amplitravel, STI, Authentique, Travelevasion, Italowcost, Flanéo, Héliades, Gamma Travel lorsque ceux-ci l’autorisent.
Intégration des 7 producteurs suivants :
Les villes de destination hors France sont désormais disponibles sur les produits Camping n°1 lorsque le producteur les transmet.
Les codes utilisés sont les codes Geoname.
A la demande de Marmara, les descriptif des produits en code 2 (promo avec prix net) correspondent désormais aux descriptifs envoyés par le producteur pour les produits en code 1.
Les descriptifs utilisés jusqu’à présent n’était pas toujours corrects en terme de prestations vendues pour les produits en code 2, ce problème est donc résolu.
Intégration des 3 producteurs suivants :
Intégration des 5 producteurs suivants :
Intégration de l’offre MegaVacances : offre B2B du groupe Karavel/Promovacances, destinée aux agences et distributeurs online.
Asia • Costa • Lagrange • STI
Authentique • Circuits et Compagnie • Climats du monde • Flaneo • Gamma Travel • ItalowCost
Optimisation du connecteur :
> Gestion des « prégens » Amplitude (cas spécifique de montage de produits Amplitude)
> Gestion du choix par défaut des pensions et options obligatoires
Mise à jour automatique du contenu éditorial des fiches produits codes 2
Optimisation technique des imports différentiels (notamment imports plus rapide)
Intégration de la fonction d’annulation (les TO suivants n’ont pas de fonction d’annulation : Lagrange, Costa et Theophile).
Gestion des deux modes d’identification : portail et client.
Gestion de la pension de base.
Récupération du statut de disponibilité pour chaque prestation.
Mise en place de la connectique XFT – import CETO et prix dispos XFT TTC avec Royal First Travel (système informatique : Advences).
Mise en place de la connectique XFT – import CETO et prix dispos HT avec Austro Pauli – Visit France (système informatique : Datasystem).
Mise en place de la connectique XFT – import CETO et prix dispos HT de Plein Vent (système informatique : Datasystem).
Mise en place de la connectique XFT – import CETO et prix dispos XFT TTC de Marsans (système informatique : Dome Tour).
Pour les TO Datasystem (Jet Tours, Royal Tours, APVF, Plein Vent), le processus de réservation peut être paramétré afin de filtrer les options sans tarif.
Gestion des produits Costa croisières avec transport obligatoire.
Modification de la gestion des crédences TO.
Le connecteur récupère dynamiquement les tranches d’âge pour le produit et détermine les types de passager à transmettre dans la requête de disponibilité en fonction des informations renseignées par l’internaute (type de passager et âge).
Ce point est transparent pour l’internaute.
Si le produit Vacances Transat contient des options pour lesquelles il n’y a pas de choix par défaut non nul possible, le système bloque la réservation à l’étape de choix des options.