Administration

A technical optimization has been carried out to improve the performance of yield and commission services in the Yield management module.

The Yield Management functionality has been improved so that it only applies to optional services when an option is specifically selected when the Yield rule is created (or modified).

Il existe désormais trois modes de commission distributeur possible en réservation indirecte :

• userCommission : un pourcentage de commission défini au niveau des crédences du côté producteur.
• agencyCommission : la commission agence utilisée comme commission distributeur.
• sourceCommission : la commission venant de la source utilisée directement comme commission distributeur.

Le mode de commission peut être défini globalement pour un distributeur, mais il est aussi configurable par source.

In the fare management module, the minimum granularity for selecting the partner to which the defined commission applies has been increased by one level, enabling to reach the secondary source and thus apply different commissions depending on the secondary source.

In a B2B booking process, it is now possible to add fare lines manually.

For each manual service added, the agent chooses :

• A service label
• A typology from the distributor’s categories
• Opacity: An opaque service is one that will be added to the total price and will not be visible to the customer in the file details.
• Volatility: A volatile service is one that is not sent to the distributor. It appears on the quotation page to be shown to the customer, but disappears when the travel agent actually books with the distributor, so it is not sent to the distributor.
• A quantity
• A price

The Yield Management module has been improved to allow commission and yield management from this module for activities using age groups.

In the fare management module, it is now possible to differentiate the conditions of application of a yield flight rule on the types of one-way or round-trip flights.

When creating a pricing rule on a package, the “Minimum Threshold” field must be entered. This field represents the minimum price of the main package amount from which the discount can be applied on the product.

A minimum threshold of 0 is nevertheless possible.

It is now possible to apply a yield on additional services in the Transport, Dynamic package and Prepackage processes (in direct or indirect booking).

This yield can be applied according to the type of additional services (luggage, meal, seat).

In order to improve support teams’ reactivity when analyzing the impacts of the different tariff management rules, a new log file (including: “logging of technical actions”) has been added to list most of the operations relating to tariff changes (yield, tolerance, etc.).

For Hotel and Dynamic Package processes, the yield algorithm has been redesigned to improve performance and therefore allow greater reactivity from the interfaces.

These improvements to the algorithm performance support increased sales volumes for our partners, but also serve to improve booking process conversion rates, making the process smoother and improving the reactivity of the interfaces.

The system has been optimised allowing catalogue prices to be updated in real time based on responses from providers.

New user rights have been created as part of managing commissions and agency commissions.

Here are the new rights linked to profiles :

• Commission Management: users can view all commissions;
• Commission Management Entries: users have write-access to all commissions;
• Agency Commission Management: users can view all agency commissions;
• Agency Commission Management Entries: users have write-access to all agency commissions.

User labels are now also displayed in brackets on the reservation channel lists within the agency commission tab.

Changing a user’s label is better than changing an identifier’s label, as it has no impact on applying agency commissions to your products.

A search engine is now available on the agency commission tab.

You can search using the following fields:

• Booking channel,
• Organisation,
• User,
• Primary and secondary source,
• Commission rate.

Pricing management rules can now be applied for the type of transport price.

This upgrade lets you adjust the pricing rules for transport.

On the different sales processes, yield rules can be applied to taxes. The configuration is available in the properties section when creating the yield rule.

The price management module now lets you manage activity and transfer services for external sources.

Only those services for which the selection mode is simple (service selected once or not selected) are managed.

There is now a new “+” button at the top of the left-hand sidebar for rapid rule creation.

Furthermore, the modification of hotel yields for external sources and flights is now done by “pop-ups”, making input quick and easy.

Some new criteria have been introduced to increase the possibilities for applying the rules.

You can now create “yield” rules for external hotels as well as flights.

1/ Yield on external hotels

External hotel yields are applied on the price of the stay and not on the price per night as in internal hotels.

These rules apply only to hotels and only to those that fit in the criteria defined in the “Stay properties” section.

In this example, the rule will only apply to stays of 7 to 15 nights, where the check-in date is a weekday between September 1 and 15, and where the commission is between 10% and 18%. This rule will only be applied to the two hotels selected in the list.

2/ Yield on flights

In the same way as for product and hotel yield rules, you can define yield rules for flights. These rules apply a percentage or fixed yield on the price of a flight.

However, contrary to product and hotel rules, these rules are not directly attached to flights but to a route (departure city – arrival city). You can also decide if this yield applies to taxes or not (in the case where yield is a percentage).

You can create commission rules for hotels, flights, and extra services.

These rules are defined by a name, a value, and a set of criteria. All hotels, flights, or services that fit these criteria and whose source does not already provide a commission will use the commission defined in this rule.

1/ Hotel commissions

The criteria for rules on hotel commissions are as follows :

• Source primaire (Obligatoire),

• Primary source (required)
• Secondary source (required, used for the hotel aggregator)
• Country (optional)
• City (optional)
• Sales process (optional, available values are Package, Hotel and Dynamic package)

2/ Flight commissions

The criteria for rules on flight commissions are as follows :

• Primary source (required)
• Secondary source (required, used for domestic flights)
• Sales process (optional, available values are Transport, Package and Dynamic package)

Additionally, you can decide if this commission also applies to taxes and flight options (such as luggage options).

3/ Service commissions

The criteria for rules on service commissions are as follows :

• Primary source (required, only internal services are currently available)
• Secondary source (required)
• Sales process (optional, available values are Package, Hotel and Dynamic package)

The “Yield” module has been renamed “Price Management”, and you can now create commission rules as well as “yield” rules.