Release Note 15.5

Tourist tax payable
locally is now displayed for internal hotels

Why ? So users are informed when booking about the amount of tourist tax they will need to pay once they arrive.

Where ? Entries made in the Orchestra administration tool, ‘hotels’ tab, ‘manage taxes’ action. Within the hotels, dynamic packages and à la carte booking processes, the information will be displayed in a section called ‘taxes not included, to be paid locally’ at the top of the quote page.

How ? Tourist tax can be explained in the form of free text, or in a more structured way by detailing the price per room or pax (adult/child) within the hotel information. The amount can be a set price or a percentage of the price of the room.

More than one tax can be configured. This is for information purposes only, as they will ultimately be paid locally. An explanatory box, on the quote page, indicates to users the total amount of these tourist taxes to be paid.

This information will be included in confirmation emails.

Comparing FLUO insurance

Why ? So that users benefit from personalised diagnostics and can be informed about their insurance options, highlighting what they will be covered for and what they won’t be covered for. Travel agents will have a tool at their disposal to be able to help them argue the benefits, or lack thereof, of taking out additional insurance.

Where ? On the quote page within the booking process.

How ? The Fluo solution has been integrated within the entire bookings process. In a B2C catalogue, it takes the form of a pop-up, which appears whenever the user hasn’t selected insurance.

This pop-up allows users to select their bank and card type. Using this data, combined with their travel quote (destination, price), a comparison table will be displayed. It allows users to compare coverage offered by their existing insurance or bank cards, compared to the insurance offered by the travel agent. Users then have the choice of whether to opt for the insurance on offer or not.

With the B2B solution, the Fluo solution opens in a new page. This page includes a similar comparison table, but with additional information, allowing the travel agent to best advise their customers.

Hotel counter-proposal system

Why ? To offer users alternative hotels when browsing.

Where ? Within the hotels, dynamic packages and à la carte booking processes, with compatible hotel sources.

How ? If the exact hotel requested is not available, a range of other options will be displayed on a page of search results, alongside an explanatory message.

If the exact hotel requested is available, a range of other options will also be displayed with the search results or, if requested, on the hotel form.


By default, the selection of other options will be generated based on the hotel’s city, but wherever possible, by additional means, where the strategy for suggesting other options will be set according to the source.

New providers

  • Aya is opening up new worlds with Aya Désirs Du Monde, providing a single brochure for individuals and groups, offering 46 destinations across the world, including the Middle East, Asia, America, Africa and Europe.
  • H.I.S. PRODUCTION is the number one French tour operator from the Japanese global group, H.I.S. Co. Ltd, whose head offices are in Tokyo. With significant knowledge and over 35 years of experience, these travel providers operate in more than 60 countries and 130 cities across the world. The group also owns an Asian airline, 2 hotel chains and 2 theme parks in Japan.

Duplication in the tree structure

A user duplication action has been added to the user tree structure within the administration tool.

Addition of yield in internal production

The option to apply a yield to all non-grouped and internal services has been added.

B2B solution: SSO link

The option to add an SSO link to the Bedsonline hotel source site has been added.

Reservation process :
price details and information message

  • For B2B, the option to display a breakdown of hotel pricing within the hotels, dynamic packages and à la carte booking processes (net price, commission, margin, agency commission) has been added.
  • A message has been added to the sales process for packages whenever a tariff discrepancy between the quote page and the contact details page is detected.

Flight connectivity: addition of a pricing criterion

Within the flights, packages and à la carte sales processes, criteria has been added allowing users to select the tariff type (public, nego, corporate) that should be used for searching with the Amadeus source.

Automatic recovery of vouchers and e-tickets

  • Automatic recovery of vouchers from City Discovery activity and transfer sources is now available.
  • Automatic recovery of e-tickets from the Misterfly flight source is now available.

Multi-source destination criteria
available for the hotels search engine

Why ? So that administrators involved in creating/posting pre-packages or hotels can find the hotels they want to put on sale more easily.

Where ? In the administration tool, ‘hotels’ tab, ‘features’ section of the search engine.

How ? Hotel searches in the administration tool can use several criteria. Destination criteria, which are one of the most important, have been significantly improved in order to cover the individual features of various hotel sources.

The ‘destination’ search field depends on the context of the ‘hotel source’ selected. Automatic completion (‘autocomplete’) will suggest different lists of areas/regions/cities, depending on the source. Furthermore, the list of cities labelled as ‘generic cities’ is compatible with all hotel sources and can therefore be used for multi-source searches.

New provider : FTI Flex

FTI Voyages have enriched the content available on Orchestra through their new provider, ‘FTI Flex’. In particular, this new dynamic content means users can access packages based on dynamic flights at even more attractive prices, as well as new routes and airlines (for example, Ryanair).

Improved stock management

Improved internal hotel stock management whenever there’s little stock available across different room categories.

Service package improvements

Availability when a promotional status isn’t mentioned is now considered as not being on promotion.

Technical improvement in flight connectivity

Technical improvements have been made to Misterfly connectivity, providing increased security and better error management.

Several improvements in package connectivity

  • Global commissions for the Spring Travel provider can now be managed,
  • Various improvements have been made to connectivity with the TC Collection provider,
  • Improvements have been made to connectivity with the Villages Club du Soleil provider, in order to manage supplements,
  • Developments that have been introduced to imports now mean Novasol/Cuendet can offer accommodation on the Orchestra platform,
  • Improvements that have been made to response times from Fram mean quote pages will display more quickly,
  • Improvements have been made to the provider flow import algorithm.

Paybox improvement

Improvements have been made to connectivity with the Paybox payment system, with a new method that enhances security.

Post-booking improvements

  • Managing trains in folders sent in MCTO format is now possible,
  • There is improved compliance of the hotel, transport, dynamic package and à la carte booking processes with MCTO format folders.

Back-office export improvement

‘Total initial selling price’ information has been added to back‑office exports.