Replaying quotes

Just like Package and Hotel quotes, you can now replay flight-only and dynamic package quotes for your customers from the back office. As for your customers, they can continue their bookings from their quote confirmation email.

Neither your customers nor you will have to restart the entire process of searching and entering information from scratch. You’ll be redirected to the last step needed to make the booking based on the data saved on the quote. Any duplicate data entry or unnecessary clicking can now be avoided, helping you minimise the amount of time needed to convert a quote into a finalised booking.

Improvements to Fluo insurance comparisons

Modal window (pop-in) vs on-page integration :

We’ve added an option to integrate the Fluo widget, which can now be inserted directly onto the page under the list of available insurance packages and no longer just in pop-in mode (the box above the content on the bookings page).

Example of on-page integration. The widget can be displayed by clicking on ‘No insurance’ :

Improvements to the back office

Added the option to apply processes to booking information before saving to the Orchestra back office or an external back office.

Added a feature to manually remove ‘Awaiting TO response’ and ‘Awaiting customer response’ statuses.

Optimised loading times for lists and favourite searches in the List tab.

Connectivity Improvement Packages

Costas Croisières

Improved visuals on deck maps.
Added a new tariff code and optimised calls in real time.

FTI

Improvements to the Summary of products section.

Modification
in hotel connectivity

Changes to conversion calculation methods following KO quotes related to 30 days post-view.

Optimisation tool administration

Optimised Editorial tab within the administration tool to improve performance even with very high volumes of editorial content.

Configuration of tariff rules

For insurance packages, added option to configure tariff rules depending on the duration of the trip in addition to existing features (‘Per booking’ and ‘Per passenger’).

Platform improvement

Improved password recovery feature when connecting to Orchestra tools.

Tariff improvement

Added features to enable commissions included in hotel schedules and for hotel services by default.

Adding payment information

Added information indicating whether a deposit payment is available for the product and within the terms and conditions of the booking, calculating the minimum deposit required.

Transport configuration

As a follow-up to the added option to configure one type of payment card by airline, it is now possible to use one type of card per One Way Combinable segment on Amadeus.