Release note 17.7

Quick quote functionality

In B2B, when travel agents present products to customers, they very often make more than three quotes per customer.

When creating these quotes, they often put “x”‘s in the traveler information fields to speed up the creation of the quote. The idea is therefore to allow not filling in the traveler section in order to access the quote very quickly.

This development adds a “Quick Quote” button on the contact page. This button allows you to send the quote by email (via the configuration) and save it as it is today.

An action button on the contact page “Sending the quote by email”.

Of course, it is necessary to check that the customer’s email address is entered. Once clicked and the email sent, the quote is saved normally, and the agent is directly redirected to the confirmation page (without going through the payment page).

This function is reserved for B2B and callcenters, it can be activated per channel.

Bedroom stock via SynXis

In the case where a bedroom type in a hotel has an availability that is less than the number of bedrooms requested by the customer, this bedroom type must not be offered more times than it is available at the time of booking.

For instance, if there is only one “Sea View” bedroom left and the reservation is for three bedrooms, the bedroom category “Sea View” will only be proposed for the first room.

New alert scripts for connectivities

The technical elements that manage alerts to track behavior and monitor connectivity with different sources and producers have been reviewed and reworked to enable better performance.

Activities data model

An important work was carried out on the technical elements in the background of the subjects of the services in order to prepare the evolutions allowing the direct sale of activities and services.

Visual evolution of the Administration

In this version, it is the menu and sub-menu (the top bar of the Orchestra interface) that has been reworked to allow better navigability between universes and a more pleasant and efficient use of the interface.

Post-booking price management rules

For a long time, tariff management rules did not need to be applied in post-booking (in the back office). These post-booking changes were governed by different processes.

Today, particularly within the framework of its direct connectivity functionalities with airlines and increasingly equipped with merchant functionalities requiring the possibility of applying rules defined in the tariff management module.

PSPs in mobile booking

The payment systems Payzen, HiPay, Payline, Limonetik, Oney, Dalenys (Be2bill) are now available for the new mobile and desktop booking process.

Recording of back office email drafts

In this evolution, the draft emails sent to customers and suppliers were saved for modifications, cancellations, payments and invoices. Very regularly in the course of drafting, a draft of the body content, addressees and subject of the e-mail is saved.

It allows the agent in the back office to close the email writing page to go, for example, to look for information on a product or a file in the back office, then to get back writing the email, at the point where it had stopped.

Transportation Back office

Within the scope of the back office developments for transport management with direct connectivity, new functionalities have been added in order to increase the possibilities of action in post-booking (as well as all the impacts on payments and accounting).

Costa Croisières and Covid-19 obligations

Within the restrictions resulting from the Covid-19 pandemic, email and telephone contact information must be sent to Costa Croisières system at the time of booking. This evolution allowed to take into account this new behaviour.

Various enhancements to the B2B Products and Booking tool

Many minor enhancements have been made to the B2B Products and Reservation module to improve the user experience:

  • Improvement of the display of city names in autocompletion
  • Visual code “required fields” in red removed for Hotel and Dynamic Package search engines
  • Home page content widgets are now dynamic in height
  • The drop-down menu of automatic connection links to producers’ B2Bs can now be closed by default and the typography of the wordings of these links has been standardized.
  • The value of the “Duration in nights” field of the search engine can now be set to a default value (such as the starting city) for each user profile.
  • Display of the availability on which is calculated the call price in the cartridge of the engine return product
  • Ability to edit photos on the login page
  • Standardization of pension wording :
    • Special breakfasts are now mapped on “Breakfast”
    • Exotic pensions are now mapped to “Other”