It is now possible to set up the booking confirmation email to the producer of a service so that it contains the information of the customer who booked. This is useful in case the producer needs to contact the customer or send him/her a physical good.
The payment methods available when managing the back office file can now be configured according to the Agency/Producer pair concerned.
This development is necessary in the case of payment arrangements between the producer and the distributor vary according to the agency.
Fluo, the system for highlighting the advantages of insurance over other insurance (e.g. credit cards) has been implemented on the responsive booking process.
Adyen and Monetico PSP integrations have been enhanced to meet new security and data protection standards.
In the back-office search engine, new fields have been added to allow searching by customer phone number and by payment authorization number.
The new format for the tours now allows for a richer display, with the categories: Offer, Stages, Accommodation and To Know.
The Administration tool menu has a new button that displays a drop-down list containing shortcuts for loading product grids, opening/closing grids, flight grids and service grids.
It is now possible to globally set the favorite tabs to be displayed by default for all users of the administration tool
Following a SiteMinder evolution, the connectivity with this channel manager has been updated to remain functional
In some cases, it is not necessary to ask for all the passengers’ information (for reservations without transportation or in France for instance).
In this case, asking for the same information as for international travel is counterproductive and lowers the conversion rate. From now on, this information is no longer requested when it is not necessary.
A summary page of all the information entered and the customer’s choices is now active just before the payment stage.
This page allows the customer to validate all the information before making the payment.
The new partner Catlante, offering cruises in catamarans in the Mediterranean, the Caribbean or the Indian Ocean, is now available.
When a file is not in payment status “to be refunded” or “refund to be expected”, the “refunds” button can be disabled via a configuration.
From the edition of a transverse content, for a list of images, it is now possible to select several files from the media library at once, as it is already possible to do from a product sheet by checking several files, then “Add the selection to the slideshow” via a click.
The product and hotel links related to the displayed product are now clickable to go directly to these product and hotel pages.
In the B2B Products & Reservations module, we have improved the responsiveness of loading and displaying the autocomplete destinations of the Hotels search engine.