VFR fares on Oman Air
VFR fares (Visit Friends and Relatives) are now available for Oman Air in direct connectivity.
VFR fares (Visit Friends and Relatives) are now available for Oman Air in direct connectivity.
In pre-package management, it is now possible to filter transport so as to offer either buses or trains in the sales process. Activated via connector configuration.
It is now possible to add the brand during the manual creation of a booking.
A new selection field appears in the pop-in, allowing the choice of a brand in the drop-down list.
To improve performance analysis capabilities, the origin of the bookings (in B2B or B2C) is now available in the back office.
As a reminder, a B2B booking is a booking created for a sale generated in a travel agency or a call center, whereas a B2C booking is a booking originated autonomously by a final customer on an e-commerce website.
This evolution has been made in the context of pre-packaged sales containing an “In demand” accommodation and a low-cost flight, for which the ticket is issued automatically and cannot be cancelled.
In the past, an issue could occur when the accommodation was eventually not validated by the hotel manager. In this case, the agency ended up with a confirmed and non-refundable flight.
To avoid this issue, a mechanism for managing these particular bookings and quotations has been implemented in the platform. The booking of an “In demand” pre-package now generates of a quotation type of booking in the back office, enabling the agency to finalize the order manually and securely.
This mechanism can be activated via a configuration, and therefore can be managed specifically per booking channel.
It is now possible to book activity-only products through the B2B. The search of these products can be performed in the new “Activities” tab, accessible via the main menu.
The search is available with several criteria: name, internal code, external, start date, supplier, budget, etc.
As for packages, it is possible to perform several actions on the activities search result page. For instance: add activities in the comparator, or add activities in a wishlist.
The activity page is displayed with a description and a table with available dates.
This evolution enables a more detailed management of travel documents, in particular:
To improve the analysis of payment errors, we have added a tracking in the statistics databases.