We have integrated Linxo as a new Payment Service Provider (PSP). It allows you to offer end customers instant bank transfer payments (full payment, payment in two installments with a deposit and balance, via a link in an email).
Linxo’s strong feature is the ability to bypass credit card limits, thereby significantly reducing payment error rates and thus the overall conversion of the purchase journey.
The “Phone Number” field in the booking process and back-office has been revamped for a smoother and more intuitive experience. Previously, formatting and persistence issues could complicate data entry; thanks to new technical management, this field now ensures consistent formatting and reliable data retention. This improvement guarantees simplified input for customers and better management for agents.
As part of the quick quote functionality, and to speed up quote creation, filling in the emergency contact information by agents is now optional.
In B2B, it is now possible to select and combine several criteria such as themes in “AND” mode, thus offering the ability to refine product searches with greater precision.
For a smoother booking experience via Travelport connectivity, we have optimized the management of ancillary services. Now, if certain services (such as luggage or seats) cannot be confirmed immediately by the airline, the booking will still be confirmed on the Orchestra side, thus ensuring synchronization and preventing errors. A clear message on the page and in the confirmation email will inform end customers of unbooked items, inviting them to contact their agency to add them later.
To energize and enrich the catalog of our partner Mevsim Voyages, we have integrated new airline connectivities via Pegasus NDC and Misterfly. This advancement allows us to offer more flexible and varied packages, combining dynamic flights with Mevsim’s existing packages.
We have evolved baggage management across all NG Travel group connectivities. Previously, end customers had to choose a baggage option that applied to all travelers. Now, it is possible to select the exact number of bags desired. This new feature offers greater flexibility in customizing the trip, allowing for a better response to the specific needs of each customer and optimizing the booking experience.
