In the booking process, the pop-up allowing to modify flight or train choices has been redesigned. The design of the filters has been optimized, as well as their functionality, to improve user experience and limit friction points. Also, the flight included in the initial package price has been highlighted at the top of the results list.”
“This feature is activated by default.
It is now possible to display the insurance block directly on a page within the booking process, specifically on:
The entire section has also been redesigned to better display coverage options, include a “Popular” tag, and add descriptive text next to the “I do not want insurance” button.
The goal is to improve the user experience and optimize conversion rates for insurance and applications.
This feature is enabled by default and can be deactivated upon request.
Kenya Airways is now integrated into the Orchestra platform.
To refine the distribution strategy and encourage the adoption of new sources, the comparison of flights across GDSs has been enhanced to allow for the prioritization of a source based on an airline or a fare tolerance threshold.
The new catalog format has been implemented for Fram and Plein Vent partners. This update enhances product information by incorporating geolocation (GPS) data, improving the management of minimum passenger age requirements, and adding an additional photo for tours and tour operator criteria.
This update also optimizes the description of tour-type products. It is now retrieved more efficiently, thereby improving the quality and accuracy of the displayed content.
For Fram and Plein Vent connections, baggage and transfer information is updated at each flight change. This means that new baggage and transfer options become available.
Access to TAP Air Portugal’s negotiated and private fares is now available thanks to the integration of corporate codes into the Altea connector, allowing travel agencies to take advantage of these specific fares that were previously unavailable.
In the Back Office Orchestra, you can now view the subtype of rate lines for transfers booked under a file when exporting. This update improves the clarity of the file. Add-on types
With Payzen, you can now use the ANCV Connect payment method.
For the Travel Exchange connectivity, an automatic technical cancellation feature has now been implemented to cancel a reservation if another product in the same booking fails, thereby improving the reliability of the booking process and preventing incomplete reservations., technical cancellation management