Back office: Display of known cancellation conditions per service. 💻
In the back office, a new tab, “Supplier Cancellation Conditions” (“Cond. annul. fournisseur”), has been added to the left-hand menu of a file. This tab will now allow the visualization of cancellation conditions (in % and in currency). Initially, only those for internal hotels will be displayed, but in the future, it will also be possible to view those for activities/car rentals if connectivity allows.
The direct benefit is an improvement in agent productivity thanks to pre-filled and accurate information during cancellations.
