We have updated the booking process interface to standardize its call-to-action buttons. The goal was to replace the old, inconsistent buttons with our new visual standards to provide you with a more coherent navigation experience. Now, each step of the journey features a simplified and uniform interface, improving readability and usability.
In the booking process, we have implemented a visual update across all selection elements (room, flight, options, insurance, payment, etc.):
The objective is to harmonize these different elements to offer a smoother user experience and thereby contribute to improving conversion rates.
The new cruise supplier, Ambassador, has been integrated by adapting the Orchestra format to manage the specificities of this product type (cabins, ports, packages), which expands the product offering and unlocks additional revenue potential.
As part of the TUI Fly connectivity, payment requests are now encrypted via TUI’s new OPP platform. This ensures proactive compliance and service continuity ahead of the decommissioning of the former Worldline platform.
Back-Office pricing adjustment management has been optimized by adding a dropdown list that provides pre-filled labels and VAT rates based on the context, which simplifies, improves reliability, and speeds up the agents’ workflow by standardizing data entry.