Orchestra integrates the Travelsoft Pay payment orchestrator to centralize the management of payment methods (PSP, APM, BNPL) across all Travelsoft entities. This solution offers greater flexibility, smart routing, robust fallback mechanisms, and a harmonized catalog of payment methods, significantly increasing acceptance rates while simplifying operations.
Multi-city flight search and booking has been implemented, allowing users to book several successive trips with different dates within a single journey (e.g., Paris–Istanbul, then Istanbul–Accra). The solution covers flight-only and NDC APIs, including the management of associated ancillary services..
When changing a flight in the Back-Office, it is now possible to retain the ancillary services from the initial booking through a new interface that allows the agent to re-select them. This enhancement prevents the loss of already-paid services, simplifies case management for agents, and meets a requirement from partner airlines such as Air France and SAS.
The new transport connectivity with Volotea enriches the platform’s catalog through the direct integration of the low-cost airline via its Navitaire (non-NDC) connector.
To control costs and avoid financial penalties for exceeding airline contractual quotas, a Look-to-Book ratio monitoring tool has been developed to track searches in real-time, send alerts, and automatically block non-compliant agencies.
The Transport Back-Office search now includes a filter by TTL (Ticketing Time Limit) date range, allowing operators to proactively identify bookings with approaching or past deadlines to reduce the risk of unissued tickets.