In the booking process, we have updated how our results lists are displayed in the selection modals. The traditional pagination has now been replaced by a “See More” button.
This change allows for a smoother, continuous browsing experience of the available options (flights/trains, vehicles, and additional services) without losing sight of the items displayed first.
During the booking process, it is now possible to add new editorial content created in Orchestra via a small “i” icon on the quote page. This new feature applies specifically to:
This feature is also available for room categories in packages, activities, and meal plans.
In the Orchestra back office, an agent can now search by invoice date and view the number of the most recent invoice issued for a case in the results table.
To improve communication with travelers in the event of unforeseen circumstances, the traveler’s emergency cell phone number and/or the email address is now collected during the booking process on the platform and then securely transmitted to the FRAM provider, thereby ensuring a faster response and higher quality of service.
As part of the redesign of the mid-office workflow, the interface for the “Hotel Details” page has been updated.
The goal is to bring this page in line with the new design standards by reusing the same components as the “Product Details” page, in order to ensure a consistent and cohesive experience throughout the tool.
An airline-specific reliability code is now sent as an Operational Service Information (OSI) in Amadeus PNRs, thereby ensuring the compliance and reliability of flight-only bookings or pre-packaged products.